At a Glance
- Tasks: Build and repair IT equipment, focusing on touchscreen EPoS systems.
- Company: Exciting IT client near Peterborough with a supportive work culture.
- Benefits: Competitive salary, bonuses, ongoing support, and development opportunities.
- Other info: Dynamic environment with a focus on teamwork and high standards.
- Why this job: Kickstart your IT career while working on hands-on tech projects.
- Qualifications: Teamwork experience, organisational skills, and a full clean driving licence.
The predicted salary is between 24000 - 36000 £ per year.
JTH Recruitment have been appointed to recruit for our IT client based just outside of Peterborough. This is a great role for someone looking to embark on a career in IT, so if you like building and repairing IT equipment and computers, this would be an ideal role. Some customer service and teamwork experience would be advantageous. The client is offering a competitive salary, bonuses, and is a great place to work. There is also ongoing support and development.
THE ROLE
- The main task will be the building of touchscreen EPoS systems ready to be installed by their team of engineers across the UK.
WHAT YOU'LL BE DOING
- System builds
- Pre-install scanner set-up
- Disk and 'Hotkey' set-up
- Till and peripheral building/testing prior to installation
- Liaise with front office for installation dates
- Work closely with the installation engineers and customer support to ensure every installation runs smoothly, on time and with the correct equipment
- Stock shipping of replacement parts as required, on time and to the correct address
- Recording/allocating stock serial numbers
- To keep the stock room/build area clean and tidy
- Report stock shortages to hardware manager
- Stocktaking on a bi-weekly basis
General Duties
- Cleaning of second hand/returned equipment
- Repair faulty equipment if possible
- Test repaired equipment
- Chase customers for return of loan/faulty equipment
- Postage
YOU SHOULD APPLY IF:
- You have a full clean driving licence
- You have previous experience of working as part of a team
- Demonstrable organisational skills, including time management, prioritisation of tasks and self-motivation
- Strong work ethic, requires high standards of self-motivation, able to be flexible in order to get the job done, able to work under pressure when deadlines approach
- You are a confident and clear communicator
- You have an excellent professional manner at all times
- You are hardworking and committed, with a sense of humour
Hardware Support Technician employer: JTH Recruitment Ltd
JTH Recruitment Ltd is an excellent employer, offering a supportive work environment in the heart of Cambridgeshire where employees can thrive. With a strong focus on ongoing development opportunities and a collaborative culture, team members are encouraged to grow their skills while contributing to meaningful projects. The company values hard work and dedication, making it an ideal place for those looking to build a rewarding career in IT.
StudySmarter Expert Advice🤫
We think this is how you could land Hardware Support Technician
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in IT. They might know about openings that aren't advertised yet, and a personal recommendation can really give you an edge.
✨Tip Number 2
Get hands-on! If you can, try building or repairing your own devices or volunteering for local tech support. This not only boosts your skills but also gives you some great talking points during interviews.
✨Tip Number 3
Prepare for the interview by researching common questions for hardware support roles. Practice your answers, especially around teamwork and customer service, as these are key in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hardware Support Technician
Some tips for your application 🫡
Show Your Passion for IT:When you're writing your application, let your enthusiasm for IT shine through! Talk about any experience you have with building or repairing computers, and why you love it. We want to see that you're genuinely excited about the role.
Highlight Teamwork Experience:Since this role involves working closely with installation engineers and customer support, make sure to mention any teamwork experience you have. Share examples of how you've collaborated with others to achieve a common goal – it’ll show us you’re a great fit!
Be Organised and Clear:Your application should be well-structured and easy to read. Use clear headings and bullet points where necessary. This not only makes it easier for us to review but also reflects your organisational skills, which are key for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re proactive – a quality we really value!
How to prepare for a job interview at JTH Recruitment Ltd
✨Know Your Tech
Brush up on your knowledge of hardware components and EPoS systems. Be ready to discuss your experience with building and repairing IT equipment, as this will show your passion for the role and your technical skills.
✨Showcase Your Team Spirit
Since teamwork is key in this role, prepare examples of how you've successfully collaborated with others in previous jobs. Highlight any customer service experiences too, as they’ll want to see you can communicate effectively with both colleagues and clients.
✨Organise Your Thoughts
Demonstrate your organisational skills by preparing a list of questions about the role and the company. This shows you're proactive and genuinely interested in how you can contribute to their success.
✨Keep It Professional Yet Fun
While it's important to maintain professionalism, don’t forget to let your personality shine through. A sense of humour can go a long way in making a positive impression, so be yourself and enjoy the conversation!
