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For Companies At a Glance
- Tasks: Diagnose tech issues, maintain IT systems, and deliver top-notch customer service.
- Company: Regional IT solutions provider with a supportive team culture.
- Benefits: Entry-level role with training opportunities and career growth.
- Why this job: Kickstart your IT career in a dynamic hybrid environment.
- Qualifications: Troubleshooting experience, strong communication skills, and relevant IT certifications.
- Other info: Join a friendly team and develop your skills in a thriving industry.
The predicted salary is between 28800 - 43200 £ per year.
A regional IT solutions provider, based in Newtownabbey, is seeking an IT Service Technician. This full-time hybrid role involves diagnosing technical issues, maintaining IT systems, and providing excellent customer service.
Ideal candidates will have:
- Proven troubleshooting experience
- Strong communication skills
- Relevant IT certifications
The position is entry-level, offering opportunities for training and growth within a supportive team environment.
Hybrid IT Support Technician — Troubleshooting & Training in Newtownabbey employer: JTec IT Ltd
Contact Detail:
JTec IT Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Support Technician — Troubleshooting & Training in Newtownabbey
✨Tip Number 1
Get your tech skills sharp! Brush up on troubleshooting techniques and common IT issues. We want to see you confidently tackle problems during interviews.
✨Tip Number 2
Practice your communication skills! Being able to explain technical concepts in simple terms is key. We recommend role-playing with a friend to nail down your delivery.
✨Tip Number 3
Show us your passion for IT! Share any personal projects or experiences that highlight your dedication. We love seeing candidates who go the extra mile.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic team players like you!
We think you need these skills to ace Hybrid IT Support Technician — Troubleshooting & Training in Newtownabbey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your troubleshooting experience and any relevant IT certifications. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Hybrid IT Support Technician role and how you can contribute to our team. Keep it friendly and professional!
Show Off Your Communication Skills: Since this role involves providing excellent customer service, make sure your written application reflects your strong communication skills. Clear and concise language goes a long way in making a great impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at JTec IT Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your troubleshooting skills and relevant IT systems before the interview. Familiarise yourself with common technical issues and their solutions, as well as any specific technologies mentioned in the job description.
✨Show Off Your Communication Skills
Since this role involves providing excellent customer service, practice explaining technical concepts in simple terms. You might be asked to demonstrate how you would communicate with a non-technical user, so think about how you can make complex ideas easy to understand.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific technical problems or customer interactions. Think of examples from your past experiences or hypothetical situations where you can showcase your problem-solving abilities and customer service skills.
✨Express Your Willingness to Learn
As this is an entry-level position with opportunities for growth, emphasise your eagerness to learn and develop within the team. Mention any relevant certifications you have or are pursuing, and be ready to discuss how you plan to expand your skills in the future.
