Senior Manager – ICS Operations
Senior Manager – ICS Operations

Senior Manager – ICS Operations

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operational projects, analyse business processes, and propose efficiency solutions.
  • Company: Join a dynamic team at JTC, committed to inclusion and employee wellbeing.
  • Benefits: Enjoy a hybrid work environment with competitive salary and growth opportunities.
  • Why this job: Make a real impact by improving business processes and collaborating with diverse teams.
  • Qualifications: Experience in project management or business analysis, with strong analytical skills.
  • Other info: Be part of a supportive culture that values different perspectives and promotes wellbeing.

The predicted salary is between 43200 - 72000 £ per year.

The role is responsible for planning, executing and overseeing operational initiatives and projects, including the analysis of business processes, identifying needs, and proposing solutions to improve efficiency and effectiveness.

The role holder will be expected to collaborate with key stakeholders to provide analysis of business processes and data across various business areas and jurisdictions within the JTC group. The role holder will require a proactive and organised approach to problem solving and the ability to lead initiatives and produce and analyse data to support the delivery of key projects and initiatives. The role will include ongoing engagement with the day-to-day business support functions.

Main Responsibilities
  • Leading on operational initiatives and projects, ensuring that business requirements are fully understood, documented and solutions are delivered effectively.
  • To support the delivery of key transformational projects.
  • Provide ongoing project management support by assisting in the planning, execution, and closing of projects under the guidance of the allocated project team.
  • Leading and delivering the integration of operational processes and frameworks for new or legacy acquisitions.
  • Prepare and maintain up-to-date project documentation, including project plans, status reports, and meeting outputs.
  • Gather and document data and business requirements by engaging with business stakeholders.
  • Produce analysis of existing business processes and data to identify inefficiencies and recommend improvements.
  • Develop and present findings and recommendations to stakeholders.
  • Provide ongoing business support functions.
  • Strong analytical skills to understand and document business requirements and processes.
  • Monitor and measure the impact of implemented changes to ensure efficiency gains are achieved.
  • Build and maintain strong relationships across multiple business areas to ensure open collaboration.
  • Uphold the Group’s policies and standards, ensuring legislative regulations are followed.
  • Undertake any other duties as required.
  • Adhere to Risk & Compliance procedures in relation to regulatory requirements and AML legislation.
  • Adhere to JTC core values and expected behaviours.
Essential Requirements
  • Relevant experience within the corporate services or fund admin industry, ideally including experience within business support. This must include experience in an operational, project management, business analysis, or a similar role.
  • Knowledge of process mapping and improvement tools is desirable.
  • Strong analytical and problem-solving skills.
  • Strong organisational and time management skills and the ability to effectively prioritise and deliver to tight deadlines.
  • Solutions driven approach.
  • Excellent verbal and written communication skills.
  • Able to work collaboratively in a fast-paced team environment and build strong relationships with stakeholders.
  • Systems – MS office/Viewpoint/Teams.

JTC is committed to fostering a healthy, inclusive organisation where all individuals feel welcome and feel able to participate in the workplace fully. We value different perspectives, backgrounds and lived experiences. This includes supporting employee wellbeing so that people feel equipped to thrive.

Senior Manager – ICS Operations employer: JTC Group

At JTC, we pride ourselves on being an exceptional employer, offering a hybrid work environment that promotes flexibility and work-life balance. Our commitment to employee growth is evident through ongoing training and development opportunities, while our inclusive culture fosters collaboration and innovation across diverse teams. Join us in a role where your contributions will directly impact operational efficiency and effectiveness, all within a supportive and dynamic workplace.
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Contact Detail:

JTC Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Manager – ICS Operations

Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Manager role. A personal recommendation can go a long way in landing that interview.

Tip Number 2

Prepare for those interviews by researching the company inside out. Understand their operations, values, and recent projects. This will help you tailor your answers and show that you're genuinely interested in the role.

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on showcasing your analytical skills and problem-solving approach, as these are key for the Senior Manager position.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Senior Manager – ICS Operations

Project Management
Business Analysis
Operational Initiatives
Process Mapping
Data Analysis
Problem-Solving Skills
Analytical Skills
Communication Skills
Organisational Skills
Time Management
Stakeholder Engagement
Collaboration
Efficiency Improvement
Regulatory Compliance
MS Office

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Senior Manager - ICS Operations. Highlight your relevant experience in operational initiatives and project management, and don’t forget to showcase your analytical skills and problem-solving abilities.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific projects you've led or improvements you've implemented that align with the responsibilities outlined in the job description.

Showcase Your Communication Skills: Since excellent verbal and written communication skills are essential, make sure your application reflects this. Keep your language clear and concise, and ensure there are no typos or grammatical errors. We want to see your attention to detail!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at JTC Group

Know Your Stuff

Before the interview, dive deep into the company's operations and recent projects. Understand their business processes and think about how your experience aligns with their needs. This will help you speak confidently about how you can contribute to their operational initiatives.

Showcase Your Analytical Skills

Be prepared to discuss specific examples where you've used your analytical skills to identify inefficiencies and propose solutions. Bring along any relevant data or reports that demonstrate your ability to analyse business processes effectively.

Engage Stakeholders

Highlight your experience in collaborating with stakeholders. Share stories of how you've built relationships across different teams to ensure successful project delivery. This shows that you understand the importance of communication and teamwork in achieving operational goals.

Prepare for Problem-Solving Scenarios

Expect to be asked about how you approach problem-solving. Prepare a few scenarios where you've successfully led initiatives or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.

Senior Manager – ICS Operations
JTC Group

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