At a Glance
- Tasks: Support young people with emotional and behavioural difficulties in a nurturing environment.
- Company: Join JTA, a caring organisation dedicated to improving lives.
- Benefits: Competitive salary, funded training, employee discounts, and a supportive team culture.
- Other info: Clear career progression and ongoing support for your professional growth.
- Why this job: Make a real difference in young people's lives while developing your skills.
- Qualifications: Passion for helping others; experience is a plus but not required.
The predicted salary is between 24000 - 30000 € per year.
We’re passionate about helping children and young people reach their full potential. If you share our values of Raising Hope, Restoring Trust, and Rebuilding Lives, we’d love to hear from you.
Location: Plaistow (Howards House) and East London (Jericho House)
Contract: Full‑time, Part‑time, and Bank (Waking Night contracts available)
Reports to: Deputy/Registered Manager
At JTA, you’ll be part of a skilled, caring team in Ofsted‑registered children’s homes supporting young people with emotional and behavioural difficulties (EBD). You’ll help create a safe, nurturing environment that feels as close to family as possible—and you’ll see the difference your work makes every day.
What you’ll do:
- Provide warm, consistent emotional and social support—building trust and positive relationships.
- Safeguard and promote welfare at all times, following care plans, behaviour support plans and risk assessments.
- Encourage individual interests and community participation—clubs, sports, faith/community groups, and local activities.
- Plan, shop and prepare meals with young people, promoting healthy, varied diets and independent living skills.
- Support with education, routines and life skills (appointments, budgeting, travel, homework).
- Keep accurate records (daily logs, incidents, medication, key work sessions) to a high professional standard.
- Contribute to a positive team culture—handover, debriefs, reflective practice and continuous improvement.
- For Waking Nights: maintain night‑time safety, routines, premises checks and incident response.
What you’ll bring:
- A genuine passion for improving outcomes for children and young people.
- Calm, resilient, and reliable—especially under pressure.
- Team player with good communication skills, reflective and open to feedback.
- Experience supporting vulnerable children/young people is welcomed but not essential (full training provided).
- Willingness to work a rota including evenings, weekends and bank holidays.
- Successful applicants will be required to complete an Enhanced DBS (paid for by JTA) and provide satisfactory references/right‑to‑work.
- Fully funded Level 3 Diploma for Residential Childcare (or equivalent) with study time and mentoring.
- Structured induction, shadow shifts, monthly supervision, team reflective practice and regular CPD.
- Clear progression routes to Senior Residential Support Worker, Team Leader, and Deputy Manager roles.
- Annual leave: 240 hours per annum (includes bank holidays).
- Waking Nights.
- Company pension scheme.
- Refer a Friend programme (e.g., up to £150 per successful hire – T&Cs apply).
- Employee discounts with popular retailers and leisure brands (scheme participation may vary).
- Access to therapeutic support, monthly clinical/professional supervisions, and wellbeing resources.
- Ongoing training funded by JTA and paid qualifications relevant to your role.
We are a Safer Recruitment employer and an Equal Opportunities organisation. We welcome applications from all backgrounds and life experiences.
Why JTA?
- A strong culture of care, accountability and development—you’ll be supported to do your best work.
- Small, community‑based homes where you can build meaningful relationships with young people.
- We collaborate closely with families, schools, health and social care to achieve real, sustainable outcomes.
Residential Support Worker (Day & Waking Night) employer: JTA Residential Care
At JTA, we are dedicated to fostering a supportive and nurturing environment for both our staff and the young people in our care. With a strong emphasis on professional development, including fully funded training and clear progression routes, we empower our Residential Support Workers to make a meaningful impact in the lives of children and young people. Our community-based homes in Plaistow and East London offer a unique opportunity to build lasting relationships while enjoying a culture of care, accountability, and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Support Worker (Day & Waking Night)
✨Tip Number 1
Network like a pro! Reach out to people in the field of residential support work. Attend local events or join online groups where you can connect with others who share your passion for helping young people. You never know who might have a lead on a job!
✨Tip Number 2
Prepare for interviews by practising common questions related to emotional and behavioural support. Think about real-life examples from your experience that showcase your skills in building trust and relationships. We want to see your genuine passion shine through!
✨Tip Number 3
Showcase your commitment to continuous improvement. Mention any relevant training or courses you've taken, even if they're not directly related to residential support work. This shows you're proactive and dedicated to personal development, which is super important in this field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in the lives of young people.
We think you need these skills to ace Residential Support Worker (Day & Waking Night)
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for helping children and young people shine through in your application. We want to see how you connect with our values of Raising Hope, Restoring Trust, and Rebuilding Lives.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experiences and skills that match the role. We love seeing how your background aligns with what we do at JTA!
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and motivations.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our amazing team!
How to prepare for a job interview at JTA Residential Care
✨Know the Values
Before your interview, take some time to really understand the values of Raising Hope, Restoring Trust, and Rebuilding Lives. Think about how these values resonate with your own experiences and be ready to share specific examples that demonstrate your alignment with them.
✨Show Your Passion
This role is all about supporting children and young people. Be prepared to discuss why you’re passionate about helping them reach their full potential. Share any relevant experiences, whether personal or professional, that highlight your commitment to making a difference in their lives.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle emotional and behavioural difficulties. Think through potential situations you might face as a Residential Support Worker and how you would respond. This will show your problem-solving skills and your ability to remain calm under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in supporting young people. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
