At a Glance
- Tasks: Manage insurance renewals and provide top-notch customer service daily.
- Company: Join a trusted independent insurance broker with decades of experience.
- Benefits: Enjoy a professional environment with opportunities for growth and development.
- Why this job: Be part of a team that values trust and integrity while making a real impact.
- Qualifications: Experience in renewals and customer service, plus strong communication skills required.
- Other info: On-site role located in Little London; Acturis software experience is essential.
The predicted salary is between 28800 - 43200 £ per year.
An independent insurance broker with decades of experience, offering comprehensive insurance solutions across various markets. Backed by global resources, the company combines local expertise with international support to deliver professional and personalized services. Serving a diverse client base, the organization prioritizes trust, integrity, and strong relationships with insurers to meet unique client needs effectively.
Location: On-site, Little London
Contract Role
Role Overview
As an Account Handler, you will be responsible for managing renewals, delivering exceptional customer service, handling account management tasks, and supporting insurance brokerage operations.
Key Responsibilities
- Manage insurance renewals with accuracy and efficiency.
- Provide excellent customer service by addressing client queries and concerns.
- Handle account management tasks to ensure smooth client interactions.
- Collaborate effectively with team members in the insurance brokerage sector.
Qualifications and Skills
- Experience in renewals, customer service, and account management.
- Strong knowledge of insurance industry practices and processes.
- Proficiency in insurance brokerage operations.
- Excellent organizational skills and attention to detail.
- Strong communication and interpersonal abilities.
- Team-oriented mindset with the ability to work collaboratively.
- Relevant certification or training in insurance or a related field.
- Experience with Acturis software is essential.
This role offers an opportunity to work within a professional insurance brokerage environment, providing tailored solutions to a diverse client base.
Required Skills:
Renewals, Attention To Detail, Account Management, Insurance Software, Customer Service, Training, Communication, Management
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Account Handler employer: J&T Recruitment
Contact Detail:
J&T Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler
✨Tip Number 1
Familiarise yourself with the Acturis software, as it's essential for this role. Consider taking online tutorials or reaching out to professionals who use it to gain insights and practical knowledge.
✨Tip Number 2
Network within the insurance industry by attending local events or joining relevant online forums. Building relationships with industry professionals can provide valuable insights and potential referrals.
✨Tip Number 3
Brush up on your customer service skills, as this role heavily relies on effective communication and relationship-building. Role-playing scenarios with friends or colleagues can help you prepare for real client interactions.
✨Tip Number 4
Research the company’s values and recent projects to understand their approach to client relationships. This knowledge will help you tailor your conversations during interviews and demonstrate your genuine interest in the role.
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in renewals, customer service, and account management. Use specific examples that demonstrate your proficiency in insurance brokerage operations and your attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the insurance industry and your ability to provide exceptional customer service. Mention your experience with Acturis software and how it can benefit the company.
Highlight Relevant Skills: In your application, emphasise your strong communication and interpersonal abilities. Discuss how your team-oriented mindset has contributed to successful collaborations in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Account Handler role.
How to prepare for a job interview at J&T Recruitment
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of insurance practices and processes. Understanding the fundamentals will help you answer questions confidently and demonstrate your expertise in the field.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you addressed client queries and concerns effectively, as this is crucial for the Account Handler role.
✨Familiarise Yourself with Acturis Software
Since experience with Acturis software is essential, take some time to learn about its features and functionalities. Being able to discuss your familiarity with the software can set you apart from other candidates.
✨Emphasise Team Collaboration
Be ready to discuss how you have worked collaboratively in previous roles. The ability to work well with team members is vital in an insurance brokerage environment, so share specific examples of successful teamwork.