JT Recruit is seeking a Customer Complaints Officer for their client, based at the head office in Preston. The role is initially for 6 months and focuses on delivering a high-quality, efficient service to customers while ensuring compliance with all regulations, policies, and national guidance related to complaints.
Key responsibilities include handling complaints with a customer-focused approach, researching and assessing new cases per legislation and guidance, and preparing detailed reports
Public Complaints Investigator (6-Month Contract) in Preston employer: Jt Recruit
Leicestershire County Council is an exceptional employer, offering a dynamic work environment that fosters professional growth and development. With a focus on strategic asset management, employees benefit from a supportive culture that values innovation and collaboration, while enjoying the flexibility of a hybrid working model. This role not only provides the opportunity to manage a diverse portfolio but also contributes to the community's development, making it a rewarding place to work.
