Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Administer the Local Government Pension Scheme and manage member enquiries.
- Company: Join a supportive public sector team in Glenfield.
- Benefits: Gain valuable experience in pensions with potential for career growth.
- Other info: Dynamic role with opportunities to develop administrative skills.
- Why this job: Make a difference by helping people manage their pensions effectively.
- Qualifications: Experience in pensions or finance and proficiency in Microsoft Office.
The predicted salary is between 24000 - 28000 £ per year.
Our public sector client are looking for a Pensions Assistant to join them on a temporary basis.
Location: Glenfield
Job Purpose
- Administer the Local Government Pension Scheme (LGPS).
- Maintain accurate pension records and support benefit calculations and payments.
- Manage workflows and caseloads to meet deadlines and KPIs.
Key Responsibilities
- Handle member enquiries (phone, email, in person), including helpdesk and payroll queries.
- Maintain and update pension records (e.g. addresses, transfers, life certificates).
- Process benefits including preserved benefits, refunds, APCs, and transfers (CETVs).
- Carry out record amalgamations (aggregations and concurrents).
- Manage workflow systems, scanning, indexing, and document control.
- Process monthly data (starters, leavers, pension returns) and year-end work.
- Liaise with employers, payroll providers, and pension stakeholders.
- Support onboarding of employers and iConnect processes.
- Process death notifications and related pension actions.
- Undertake general administrative and office duties.
Experience
- Experience in pensions, finance, or a related administrative role.
- Use of Microsoft Office and pension administration systems.
Knowledge
- Office procedures, customer service, and data confidentiality.
Pensions Assistant employer: JT Recruit
Contact Detail:
JT Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the pensions sector, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the Local Government Pension Scheme (LGPS). Be ready to discuss how you would handle member enquiries and manage workflows. Show them you’re not just a candidate, but the right fit for their team!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Pensions Assistant role. We make it easy for you to showcase your skills and experience directly to employers looking for talent like you!
We think you need these skills to ace Pensions Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in pensions or finance. We want to see how your skills match the key responsibilities listed in the job description, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Pensions Assistant role. Mention specific experiences that relate to handling member enquiries and managing workflows, as these are crucial for us.
Showcase Your Tech Skills: Since you'll be using Microsoft Office and pension administration systems, make sure to mention any relevant software experience. We love candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at JT Recruit
✨Know Your Pensions Inside Out
Make sure you brush up on the Local Government Pension Scheme (LGPS) before your interview. Understand the key benefits, processes, and common queries that members might have. This will show your potential employer that you're not just familiar with pensions but genuinely interested in the role.
✨Demonstrate Your Customer Service Skills
Since you'll be handling member enquiries, it's crucial to highlight your customer service experience. Prepare examples of how you've successfully resolved issues or provided support in previous roles. This will help them see that you can handle queries effectively and maintain a positive relationship with members.
✨Showcase Your Organisational Skills
The role involves managing workflows and caseloads, so be ready to discuss how you prioritise tasks and meet deadlines. Share specific strategies or tools you use to stay organised, as this will demonstrate your ability to manage the responsibilities of the position efficiently.
✨Familiarise Yourself with Relevant Software
Since the job requires using Microsoft Office and pension administration systems, make sure you're comfortable with these tools. If you have experience with specific software, mention it during the interview. If not, consider doing a quick online tutorial to get a basic understanding, which will impress your interviewers.