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- Tasks: Support the Licensing Team by processing various licence applications and ensuring document accuracy.
- Company: Join a local council dedicated to serving the community.
- Benefits: Stable hours, supportive environment, and potential for permanent position.
- Why this job: Gain valuable experience in administration while making a difference in your community.
- Qualifications: Strong customer service, administration, and IT skills are essential.
- Other info: Monday to Friday role with a friendly team atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
Local Council are looking for a Licensing Assistant to join them on a temp to perm basis. Working and supporting the Licensing Team and Manager you will be required to deal with applications for various licences, including Private Hire Vehicles, Hackney Carriages and Driving licences. As part of the role, you will analyse and check all documents for validity and accuracy. Providing excellent customer service and dealing with applicants over the phone and by email.
Therefore, you should have excellent customer service and administration skills together with excellent telephone manner and good IT skills.
- Excellent Administration
- Excellent Customer Service
- Excellent IT
- Excellent Telephone manner
Experience working within a licensing department or similar would be an advantage, but not necessary. The position is working Monday to Friday 37 hours per week.
Administration Officer in Loughborough employer: JT Recruit
Contact Detail:
JT Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Officer in Loughborough
✨Tip Number 1
Network like a pro! Reach out to people in the licensing field or local council. A friendly chat can open doors and give you insights that might just land you that Administration Officer role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've provided excellent service, as this will show you're a perfect fit for the team.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with common software used in administration roles. Being tech-savvy can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the Licensing Team.
We think you need these skills to ace Administration Officer in Loughborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administration and customer service skills. We want to see how your experience aligns with the role of Licensing Assistant, so don’t be shy about showcasing relevant tasks you've handled in previous jobs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Licensing Team. Mention your attention to detail and any experience with document analysis, as these are key for this role.
Show Off Your IT Skills: Since good IT skills are a must, make sure to mention any software or tools you’re familiar with. If you’ve worked with licensing systems or databases before, let us know! It’ll give you an edge.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at JT Recruit
✨Know Your Stuff
Before the interview, make sure you understand the role of a Licensing Assistant. Familiarise yourself with the types of licences you'll be dealing with, like Private Hire Vehicles and Hackney Carriages. This will show that you're genuinely interested and prepared.
✨Show Off Your Customer Service Skills
Since excellent customer service is key for this role, think of examples from your past experiences where you've provided outstanding service. Be ready to discuss how you handled difficult situations or resolved issues over the phone or via email.
✨Demonstrate Your IT Savvy
Brush up on your IT skills before the interview. Be prepared to talk about the software and tools you've used in previous roles. If you have experience with any specific licensing systems, mention them as it could give you an edge.
✨Practice Your Telephone Manner
Since you'll be dealing with applicants over the phone, practice your telephone manner. Consider doing mock calls with a friend to ensure you sound professional and approachable. Remember, first impressions count!
