At a Glance
- Tasks: Support housing finance operations and deliver excellent customer service to tenants.
- Company: Public sector client focused on community support and engagement.
- Benefits: Gain valuable experience in finance and housing while working in a supportive environment.
- Other info: Flexible work locations in Kettering and Corby, with opportunities for personal growth.
- Why this job: Make a difference in people's lives by helping them navigate housing issues.
- Qualifications: Experience in finance or local authority roles, with strong customer service skills.
Our public sector client is currently looking to recruit a Housing Finance Officer to join them, initially until December. Must be able to work out of both Kettering and Corby. You will be helping the team with surplus workload:
- Managing the Housing Finance Inbox
- Ensure a consistent, customer focused service is delivered to all the councils’ tenants and leaseholders by responding to contact requests and enquiries with accurate advice, support, guidance and assistance in a timely manner to help them make informed choices about issues or concerns they raise.
- Logging information on the housing management system/ provide support to the tenancy team
- Taking payments/Telephone calls/emails
- Booking in post
- Assisting the team with other admin duties where necessary
Experience and Knowledge
- Experience of working with a local authority or registered provider or a similar role.
- Experience of working in a finance/income related service
- Knowledge of the housing legislation, regulation and case law
- Experience of managing and prioritising own workload often without regular supervision
- Customer focussed and solution driven
- Effective team working skills to achieve positive outcomes for tenants and leaseholders.
- Excellent interviewing and negotiation skills to achieve solution-focused outcomes
- Ability to explain complex matters clearly to customers and colleagues
- Able to produce clear, concise, and persuasive written letters
Housing Finance Officer in Kettering employer: JT Recruit
As a Housing Finance Officer with our public sector client, you will be part of a dedicated team that prioritises customer service and community support in the Kettering and Corby areas. The organisation fosters a collaborative work culture, offering opportunities for professional growth and development while ensuring a meaningful impact on the lives of tenants and leaseholders. With a focus on employee well-being and a commitment to delivering high-quality services, this role provides a rewarding environment for those looking to make a difference in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Finance Officer in Kettering
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Housing Finance Officer in Kettering
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at JT Recruit
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from JT Recruit.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show JT Recruit that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
