At a Glance
- Tasks: Provide top-notch customer service and manage tenancy administration tasks.
- Company: Join a public sector organisation dedicated to community support.
- Benefits: Competitive pay at £13.93 per hour with opportunities for growth.
- Other info: Dynamic role with a focus on improving community relations.
- Why this job: Make a real difference in people's lives while enhancing your skills.
- Qualifications: Experience in customer service and office administration is essential.
Our public sector client is currently looking to recruit a Housing Assistant to join them, initially until end September. The post holder will offer a first-class customer focussed tenancy administrative service including but not limited to tenancy and income management, reletting empty properties and garages, customer engagement and involvement, estate management, ASB, enforcing tenancy conditions and housing related support services.
The post holder will undertake a wide range of tasks including:
- Logging customer contacts
- Responding to simple requests for information
- Application forms
- Taking payments
- Tenancy and void administration
- Garage allocation
- Invoice processing
- Stationery ordering
- Filing
There will be an emphasis on improving customer relations and increasing satisfaction levels and engagement opportunities with the homes and communities our customers live in and the services the council provides.
Experience and Knowledge
- Experience working directly with customers in a busy front facing role
- Experience of working in an office environment
- Experience of general clerical and administrative duties
- Experience of managing and prioritising own workload
- Ability and experience of using Microsoft packages such as Word, Excel, PowerPoint and Outlook in an office environment
- Ability to master and use several computerised software packages simultaneously
- Excellent IT and keyboard skills
- Good written and verbal communication skills
- Good telephone manner
- Ability to deal with confidential and sensitive information
- Methodical, accurate and able to work to tight deadlines and prioritise work
- Customer focused and solution driven
£13.93ph
Housing Assistant in Kettering employer: JT Recruit
As a Housing Assistant with our public sector client, you will be part of a dedicated team that prioritises customer satisfaction and community engagement. The role offers a supportive work culture where your contributions directly impact the lives of residents, alongside opportunities for professional growth within a stable and meaningful environment. Enjoy the benefits of working in a collaborative setting that values your skills and fosters a sense of purpose in serving the community.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Assistant in Kettering
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Housing Assistant in Kettering
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at JT Recruit
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from JT Recruit.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show JT Recruit that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
