At a Glance
- Tasks: Coordinate support activities and provide top-notch admin support in Children’s and Family Services.
- Company: Join a public sector organisation dedicated to making a difference in the community.
- Benefits: Gain valuable experience, develop your skills, and contribute to meaningful work.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Be part of a team that supports children and families while enhancing your career.
- Qualifications: NVQ Level 2 in Business Administration or equivalent experience required.
The predicted salary is between 30000 - 40000 £ per year.
Our public sector client is seeking a SENA Support Worker Co-Ordinator to provide high-quality administrative and operational support across Children’s and Family Services. The role involves coordinating business support activities, managing records and communications, supporting meetings and reports, maintaining confidential information, and assisting managers with service delivery and staff supervision.
Key Responsibilities
- Provide administrative support to specialist teams and Business Support services
- Manage correspondence, inboxes, duty lines, records, and databases
- Prepare reports, spreadsheets, minutes, and routine documentation
- Coordinate meetings, venues, interpreters, agendas, and follow-up actions
- Support managers with complaints, FOIs, data breaches, and performance monitoring
- Maintain accurate financial, statistical, and service records
- Assist with EHCP updates, contact arrangements, transport, and diary management
- Supervise staff and support absence management and team coordination
- Deliver excellent customer service to children, young people, families, and partner agencies
Essential Requirements
- NVQ Level 2 in Business Administration (or equivalent experience)
- Strong administrative and organisational experience
- Experience using Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Ability to manage competing priorities and work to deadlines
- Experience producing reports, maintaining databases, and minute taking
- Strong communication and interpersonal skills
- Ability to maintain confidentiality and handle sensitive information
- Experience working within multi-agency or public sector environments
Desirable
- Experience within Children’s and Family Services
- Staff supervision experience
- Knowledge of safeguarding, GDPR, Health & Safety, and equal opportunities legislation
Skills & Attributes
- Professional, organised, and proactive approach
- Ability to work independently and as part of a team
- Strong customer service and communication skills
- Ability to manage challenging situations professionally
- Flexible and adaptable to changing service needs
SENA Support Worker Co-Ordinator in Glenfield employer: JT Recruit
As a leading public sector employer, we pride ourselves on fostering a supportive and collaborative work environment for our SENA Support Worker Co-Ordinators. Our commitment to employee development is reflected in our comprehensive training programmes and opportunities for career advancement within Children’s and Family Services. With a focus on delivering exceptional service to families and children, our team enjoys a fulfilling role that makes a real difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land SENA Support Worker Co-Ordinator in Glenfield
✨Tip Number 1
Network like a pro! Reach out to people in the Children’s and Family Services sector. Attend events, join online forums, or connect on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative support and team coordination. We recommend role-playing with a friend or using mock interview tools to boost your confidence.
✨Tip Number 3
Showcase your skills! Bring examples of reports, spreadsheets, or any relevant documentation you've created. This will demonstrate your organisational prowess and attention to detail, which are key for the SENA Support Worker Co-Ordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace SENA Support Worker Co-Ordinator in Glenfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in administrative support and coordination. We want to see how your skills match the key responsibilities listed in the job description!
Show Off Your Skills:Don’t forget to mention your proficiency in Microsoft Office and any experience you have with managing records and databases. We love seeing candidates who can demonstrate their organisational prowess and attention to detail.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at JT Recruit
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a SENA Support Worker Co-Ordinator. Familiarise yourself with the key tasks like managing records, coordinating meetings, and supporting managers. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Administrative Skills
Since strong administrative skills are essential for this position, prepare examples from your past experiences where you've successfully managed correspondence, maintained databases, or produced reports. Be ready to discuss how you handle competing priorities and meet deadlines, as these are crucial in this role.
✨Communicate Clearly and Confidently
Effective communication is key in this job, so practice articulating your thoughts clearly. During the interview, be sure to listen carefully to questions and respond thoughtfully. Highlight your interpersonal skills and give examples of how you've delivered excellent customer service in previous roles.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your ability to handle sensitive information and manage challenging situations. Think about past experiences where you've dealt with complaints or worked within multi-agency environments, and be ready to explain how you approached those situations professionally.
