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- Tasks: Join us as a Customer Service Administrator, handling data entry and client communication.
- Company: We're a leading engineering group specialising in precision CNC machined components.
- Benefits: Enjoy flexible part-time hours with a competitive pay rate of £13ph.
- Why this job: Be part of a growing team that values accuracy and outstanding client service.
- Qualifications: Looking for detail-oriented individuals with strong computer skills and excellent communication.
- Other info: Potential for full-time cover; perfect for students seeking valuable experience.
Our client is looking for a Customer Service Administrator to join them. Location – Loughborough Pay Rate -£13ph depending on experience Hours: * Part-time: Mon–Thurs: 9am–3pm, Fri: 9am–1pm * Flexibility: Full-time cover may be required – Mon–Thurs: 7am–4pm, Fri: 7am–1pm About Us: They are a leading engineering group specialising in precision CNC machined components for sectors including aerospace, security, energy, hydraulics, and electronics. Supplying major clients across the UK, Europe, the USA, and China, and they are expanding our team to support continued growth. Role Overview: They are seeking a proactive Customer Service Administrator to support day-to-day operations, maintain accurate records, and ensure outstanding service to our clients. Key Responsibilities: * Data entry and database management * Sales and purchase order processing * Customer communication and issue resolution * Maintaining strong client relationships * Supporting cross-functional teams as needed What We’re Looking For: * Strong attention to detail and accuracy * Confident using computers and spreadsheets * Excellent communication skills (written & verbal) * Ability to multi-task and prioritise effectively * Positive team player with a strong work ethic
Customer Service Administrator employer: JT Recruit
Contact Detail:
JT Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the engineering sector, especially CNC machining. Understanding the basics of the industry will help you communicate more effectively with clients and colleagues, showcasing your genuine interest in the role.
✨Tip Number 2
Brush up on your data entry and database management skills. Since this role involves maintaining accurate records, being proficient in software like Excel or other database tools will give you an edge during the interview.
✨Tip Number 3
Prepare examples of how you've successfully resolved customer issues in the past. Being able to demonstrate your problem-solving skills will show that you're proactive and capable of handling the responsibilities of the role.
✨Tip Number 4
Highlight your ability to work as part of a team. Since the job requires supporting cross-functional teams, sharing experiences where you've collaborated effectively will illustrate your teamwork skills and positive work ethic.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Customer Service Administrator. Emphasise your attention to detail, communication skills, and any experience in data entry or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills and experiences make you a great fit for supporting day-to-day operations and maintaining client relationships.
Highlight Relevant Skills: In your application, clearly outline your proficiency with computers and spreadsheets, as well as your ability to multi-task and prioritise. These are key attributes the company is looking for in a candidate.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at JT Recruit
✨Showcase Your Attention to Detail
As a Customer Service Administrator, attention to detail is crucial. Prepare examples from your past experiences where your meticulous nature helped avoid errors or improved processes.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Consider role-playing common customer service scenarios to showcase your verbal and written communication abilities.
✨Highlight Your Multi-tasking Abilities
The job requires juggling multiple tasks. Be ready to discuss how you manage competing priorities and provide specific examples of how you've successfully handled busy periods in previous roles.
✨Research the Company
Understanding the engineering group’s operations and their client base will impress your interviewers. Familiarise yourself with their sectors, such as aerospace and energy, to show your genuine interest in the company.
