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- Tasks: Be the first point of contact for library and heritage enquiries, processing information efficiently.
- Company: Local recruitment agency focused on community impact in Lincolnshire.
- Benefits: Dynamic work atmosphere with opportunities to make a real difference.
- Why this job: Join a fast-paced environment and engage with your community every day.
- Qualifications: Strong communication skills and ability to thrive in varied tasks.
- Other info: Great opportunity for personal growth and community involvement.
The predicted salary is between 30000 - 42000 £ per year.
A local recruitment agency is seeking a Customer Service Associate in Lincolnshire. The role requires being the first point of contact for enquiries related to Libraries and Heritage, efficiently gathering and processing information. Ideal candidates thrive in fast-paced environments and appreciate a variety of tasks. This position offers a dynamic work atmosphere where you can make a tangible impact on the community.
Public Services Customer Experience Associate in Lincoln employer: JT Recruit Ltd
Contact Detail:
JT Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Services Customer Experience Associate in Lincoln
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they relate to public services. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Customer Experience Associate, you'll be the first point of contact. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle enquiries smoothly.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to libraries and heritage. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and passion for customer service. Plus, it shows you're serious about joining our team and making an impact in the community.
We think you need these skills to ace Public Services Customer Experience Associate in Lincoln
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping others. Share any experiences where you’ve gone above and beyond to assist customers, especially in fast-paced environments like libraries or community services.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We want to see how your background aligns with the role of a Customer Experience Associate.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, as this is key in customer service roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a bonus in today’s digital world.
How to prepare for a job interview at JT Recruit Ltd
✨Know Your Stuff
Familiarise yourself with the services offered by local libraries and heritage sites. Being able to discuss specific programmes or initiatives will show your genuine interest and understanding of the role.
✨Showcase Your People Skills
Prepare examples of how you've successfully handled customer enquiries in the past. Highlight your ability to remain calm under pressure and your knack for turning a negative experience into a positive one.
✨Embrace the Fast-Paced Environment
Think of scenarios where you thrived in a busy setting. Be ready to share how you prioritised tasks and managed your time effectively, as this role demands quick thinking and adaptability.
✨Make It Personal
Connect your passion for community service with the role. Share why you want to make an impact in Lincolnshire and how your values align with the mission of the organisation.
