At a Glance
- Tasks: Supervise a small sales team and drive sales performance while resolving customer queries.
- Company: Established client in Coalville with a strong focus on teamwork and development.
- Benefits: Full-time hours, competitive salary, and opportunities for professional growth.
- Other info: Engage with various departments and explore innovative sales opportunities.
- Why this job: Join a dynamic team and make a real impact on sales strategies and customer satisfaction.
- Qualifications: Previous experience in a sales coordination role is essential.
The predicted salary is between 30000 - 40000 £ per year.
Sales Co-Ordinator required for my well established client based in Coalville, on a full time basis. Reporting to the Senior Sales Executive and Head of Sales, the Sales Co-Ordinator role is a varied role. The Sales Co-Ordinator will supervise a team of 2 Sales Administrators / Advisors and an Internal Sales Representative, working Monday to Friday, 8am to 5pm. In the absence of the Senior Sales Executive, the Sales Co-Ordinator will report to the Head of Sales.
The Sales Co-Ordinator will play an integral part in the co-ordination, supervision and development of a small team, whilst being responsible for upselling, identifying new sales opportunities and forging excellent internal cross-departmental relationships.
Key Responsibilities:- Effective team supervision, ensuring all team members are focused and deliver on all Key Performance Indicators (KPIs).
- Ensuring effective reporting of sales performance figures and KPIs on a weekly basis.
- Resolving customer queries and complaints in a professional, timely manner.
- Looking to upsell at every opportunity.
- Ensuring respective sales SLAs are adhered to at all times.
- Ensuring full product knowledge at all times, imparting this knowledge to clients and team members.
- Ensuring attendance at all relevant meetings as required.
- Forging excellent working relationships with the Sales Executives.
- Facilitating the execution of the Company’s Sales strategy.
- The effective use of all internal Sales systems, such as Salesforce.
- Overseeing the effective supervision and development of Sales Administrators / Advisors.
- Cross-departmental engagement, working closely with all relevant stakeholders.
- Escalating any concerns and queries to the Senior Sales Executive and Head of Sales as required.
- Exploring new ways of fee generation, agreeing these with the Senior Sales Executive and Head of Sales.
- Suggesting avenues for process improvement to the Senior Sales Executive and Head of Sales.
Previous experience in a similar role is essential.
