At a Glance
- Tasks: Support our Aftersales Team by interacting with customers and booking vehicle services.
- Company: JT Hughes (Oswestry) Limited, a customer-focused company in Shrewsbury.
- Benefits: Competitive salary, pension, and 28 days holiday, increasing to 30 after a year.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Join a passionate team and ensure top-notch customer service in a dynamic environment.
- Qualifications: Excellent communication skills, attention to detail, and a full UK driving licence.
The predicted salary is between 25000 - 32000 £ per year.
JT Hughes (Oswestry) Limited, based in Shrewsbury, is looking for a passionate individual to support our Aftersales Team. This role involves interacting with customers, booking vehicles for service, and producing invoices, ensuring high standards of customer service.
The successful candidate must possess excellent communication skills, attention to detail, and a full UK driving licence.
Benefits include a competitive salary, pension, and 28 days holiday, increasing to 30 after 12 months.
Senior Service Advisor — After-Sales & Customer Care in Shrewsbury employer: JT Hughes (Oswestry) Limited
JT Hughes (Oswestry) Limited is an excellent employer that values its employees by fostering a supportive work culture and providing ample opportunities for professional growth. Located in the vibrant town of Shrewsbury, we offer competitive salaries, a generous holiday allowance that increases with tenure, and a commitment to high standards of customer service, making it a rewarding place to build your career in the automotive industry.
Contact Details:
JT Hughes (Oswestry) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Service Advisor — After-Sales & Customer Care in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Senior Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching JT Hughes and their aftersales services. Show us that you’re not just another candidate; demonstrate your passion for customer care and how you can contribute to their team.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent interaction with customers, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Service Advisor — After-Sales & Customer Care in Shrewsbury
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping customers and making their experience the best it can be!
Highlight Relevant Skills:Make sure to emphasise your communication skills and attention to detail in your application. These are key traits we’re looking for, so give us examples of how you've used them in past roles.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Senior Service Advisor role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at JT Hughes (Oswestry) Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Senior Service Advisor. Familiarise yourself with after-sales processes and customer care best practices. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've successfully interacted with customers in the past. Think about specific situations where you resolved issues or provided exceptional service, and be ready to share these stories during the interview.
✨Attention to Detail is Key
Highlight your attention to detail by discussing how you manage tasks like booking vehicles and producing invoices accurately. You could even mention any tools or methods you use to ensure nothing slips through the cracks, as this will demonstrate your suitability for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture at JT Hughes, or how success is measured in the after-sales department. This shows your enthusiasm for the role and helps you determine if it’s the right fit for you.
