At a Glance
- Tasks: Support our Aftersales Team by interacting with customers and booking vehicle services.
- Company: JT Hughes (Oswestry) Limited, a customer-focused company in Shrewsbury.
- Benefits: Competitive salary, pension, and 28 days holiday, increasing to 30 after a year.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Join a passionate team and ensure top-notch customer service in a dynamic environment.
- Qualifications: Excellent communication skills, attention to detail, and a full UK driving licence.
The predicted salary is between 25000 - 32000 £ per year.
JT Hughes (Oswestry) Limited, based in Shrewsbury, is looking for a passionate individual to support our Aftersales Team. This role involves interacting with customers, booking vehicles for service, and producing invoices, ensuring high standards of customer service.
The successful candidate must possess:
- Excellent communication skills
- Attention to detail
- A full UK driving licence
Benefits include:
- A competitive salary
- Pension
- 28 days holiday, increasing to 30 after 12 months
Senior Service Advisor — After-Sales & Customer Care employer: JT Hughes (Oswestry) Limited
JT Hughes (Oswestry) Limited is an excellent employer that values its employees by fostering a supportive work culture and providing ample opportunities for professional growth. Located in the picturesque town of Shrewsbury, we offer competitive salaries, a generous pension scheme, and 28 days of holiday, which increases to 30 days after a year of service, ensuring a healthy work-life balance for our team members.
Contact Details:
JT Hughes (Oswestry) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Service Advisor — After-Sales & Customer Care
✨Tip Number 1
Network like a pro! Reach out to current or former employees at JT Hughes through LinkedIn. A friendly chat can give us insider info on the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and aftersales. We should also think of examples from our past experiences that showcase our communication skills and attention to detail.
✨Tip Number 3
Dress to impress! First impressions matter, so let’s make sure we look professional and approachable when we walk into that interview. It shows we care about the role and the company.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a simple gesture that keeps us on their radar and shows our enthusiasm for the position. Plus, it’s a great way to reiterate why we’re the perfect fit!
We think you need these skills to ace Senior Service Advisor — After-Sales & Customer Care
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping customers and making their experience the best it can be!
Highlight Relevant Skills:Make sure to emphasise your communication skills and attention to detail in your application. These are key traits we’re looking for, so give us examples of how you've used them in previous roles.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Senior Service Advisor role. Mention specific experiences that relate to booking services and handling invoices.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at JT Hughes (Oswestry) Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Senior Service Advisor. Familiarise yourself with after-sales processes and customer care best practices. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've successfully interacted with customers in the past. Think about specific situations where you resolved issues or provided exceptional service, and be ready to share these stories during the interview.
✨Attention to Detail Matters
In this role, you'll be handling bookings and invoices, so it's crucial to demonstrate your attention to detail. Bring up instances where your meticulous nature has led to positive outcomes, whether in previous jobs or personal projects. This will highlight your suitability for the position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in after-sales, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
