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- Tasks: Lead a team in plumbing and heating, providing top-notch customer service and sales support.
- Company: Join J T Dove Limited, a leading builders merchant with over 150 years of experience.
- Benefits: Enjoy competitive salary, enhanced leave, profit sharing, and employee discounts.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Strong plumbing and heating knowledge with excellent communication and sales skills.
- Other info: Dynamic role with opportunities for personal growth and team leadership.
The predicted salary is between 36000 - 60000 £ per year.
J T Dove Limited are the leading independent builders merchants covering North East England, The Scottish Borders, Cumbria and Teesside. Operating from our network of 21 branches we offer a comprehensive stock range of timber and building supplies, heating and plumbing materials, as well as kitchens and bathrooms. We go above and beyond for our customers, building lasting relationships by putting the customer first and ensuring we deliver what you need on time and in full.
Operating for over 150 years, our unique structure as an Employee Benefit Trust ensures all colleagues share in the success of the business and preserves local, long term employment for all.
About the role: Due to internal promotion, we are looking for an ambitious, motivated plumbing and heating specialist to join the team at our Alnwick branch. Selling to a range of both retail and trade customers, you will have strong communication skills with the ability to provide excellent customer service within a fast-moving environment.
The ideal candidate will have excellent knowledge of plumbing and heating products and a proven track record selling and negotiating both in person and over the phone. You will work towards sales targets, contributing to the success of the branch, whilst developing ongoing working relationships with colleagues, customers and suppliers.
It is essential that you are able to work in a fast-paced environment, juggling changing priorities by being adaptable and resilient. You will also have direct line management responsibilities supporting colleagues in branch to increase their product knowledge and overall ongoing development.
What we can offer you:
- A competitive salary and benefits package
- Enhanced annual leave which increases with length of service
- Company pension scheme with a generous employer contribution
- Market leading profit share
- Life assurance of 4 times your annual salary
- Enhanced family friendly leave
- Employee Discount
- The opportunity to learn new skills and develop your career
Hours of work are Monday to Friday 07.30am to 5.00pm plus alternate Saturdays 08.00am to 12.00pm.
For more information about the role, please contact JT Dove Head Office to speak with Kevin Smith, Associate Plumbing & Heating Director.
How to apply: Please submit a CV and cover letter outlining your suitability for the role. The closing date for applications is 12.00pm on Friday 7th November 2025. Applications will be reviewed on a rolling basis, and the advert may close before the listed deadline once enough applications are received.
Job Types: Full-time, Permanent
Benefits: Company pension, Employee discount, Enhanced maternity leave, Free flu jabs, Health & wellbeing programme, Life insurance, On-site parking, Profit sharing, Sick pay
Work Location: In person
Plumbing and Heating Manager employer: JT Dove Limited
Contact Detail:
JT Dove Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing and Heating Manager
✨Tip Number 1
Get to know the company inside out! Research J T Dove Limited, their values, and what makes them tick. This way, you can tailor your conversations and show how you fit right into their culture.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it shows you're genuinely interested!
✨Tip Number 3
Prepare for the interview by practising common questions related to plumbing and heating. Think about your past experiences and how they relate to the job. We want you to shine when it’s your turn to talk!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows you’re keen and professional, which is exactly what they’re looking for.
We think you need these skills to ace Plumbing and Heating Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Plumbing and Heating Manager role. Highlight your relevant experience and skills, especially in plumbing and heating products, as well as any sales achievements. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes and how they relate to the job description. Remember, we love a good story!
Showcase Your Customer Service Skills: Since customer service is key in this role, make sure to highlight your communication skills and any experience you've had in fast-paced environments. We want to know how you build relationships with customers and colleagues alike!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your CV and cover letter!
How to prepare for a job interview at JT Dove Limited
✨Know Your Products Inside Out
Make sure you brush up on your plumbing and heating knowledge before the interview. Familiarise yourself with the latest products, trends, and technologies in the industry. This will not only help you answer technical questions but also show your passion for the role.
✨Showcase Your Customer Service Skills
Since the job involves selling to both retail and trade customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your commitment to excellent service.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities and adaptability. Practice how you would handle common challenges in a fast-paced environment, such as juggling multiple priorities or resolving customer complaints.
✨Highlight Your Team Management Experience
As you'll have line management responsibilities, be ready to talk about your experience in supporting and developing colleagues. Share examples of how you've helped team members improve their product knowledge or achieve their sales targets.