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- Tasks: Lead and support estimating teams to ensure efficient office operations.
- Company: Dynamic company in the windows, glass, and glazing industry.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Opportunity to make a real impact in a supportive and innovative workplace.
- Why this job: Shape a high-performing team while driving operational excellence and sustainability.
- Qualifications: Experience in team management and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Manage and support two estimating teams:
- Supply Only Estimating Office handles smaller value jobs with fast turnaround.
- Manages higher value projects where products are supplied and installed.
- Longer project cycles and more technical requirements.
Responsibilities include:
- Line management of estimating teams.
- Conduct regular 1-to-1 meetings and annual performance appraisals.
- Monitor individual and team performance against targets.
- Provide coaching, development and training opportunities.
- Recruit and build the team in line with HR policies.
- Ensure team members have the tools and support required to focus on revenue-generating work.
- Address under-performance where necessary through structured support and clear expectations.
- Maintain a positive, collaborative team culture.
Operational Support
Ensure the office operates efficiently so estimating teams can work effectively.
Responsibilities include:
- Acting as the central contact for office operational needs, including IT coordination.
- Liaising with external IT providers to resolve issues (e.g. internet outages, hardware needs).
- Ensuring office equipment and systems are maintained.
- Overseeing general office organisation and functionality.
- Supporting operational improvements that enhance productivity.
- Maintaining a professional office environment, including reception and shared spaces.
- Identifying and implementing process improvements where beneficial.
Environmental, Sustainability & GDPR
Maintain and develop company policies and compliance standards.
Responsibilities include:
- Reviewing and updating environmental and sustainability policies.
- Working with managers annually to identify areas for improvement.
- Ensuring the company maintains strong standards for client compliance requirements.
- Managing and completing Pre-Qualification Questionnaires (PQQs) for clients.
- Ensuring GDPR policies remain up to date and are followed across the office.
- Supporting the business in maintaining strong governance and best practice standards.
Compliance & Best Practice
Work closely with internal and external support to ensure compliance across the business.
Responsibilities include:
- Collaborating with the HR & Health & Safety Manager on legal and compliance matters.
- Ensuring appropriate HR, H&S and environmental standards are maintained.
- Supporting the business in meeting requirements of high-profile clients.
- Promoting a culture of continuous improvement and professional standards.
Support Structure
The role is supported by:
- Internal HR & Health & Safety Manager
- External legal advisors
- Experienced technical team members
- Key Account Manager with product and customer expertise
- Senior leadership support for operational guidance
The Office Operations Manager is not expected to be technically specialised but should be capable of developing sufficient understanding to effectively support and manage the team.
Skills & Experience
- Experience managing teams or office operations
- Strong people management and leadership skills
- Ability to organise, prioritise and manage multiple responsibilities
- Good problem-solving and operational thinking
- Strong communication and interpersonal skills
- Ability to balance supportive leadership with accountability for performance
- Experience working with estimating, construction, manufacturing or project-based teams
- Knowledge of compliance processes such as PQQs
- Familiarity with GDPR and environmental/sustainability policies
- Experience improving operational processes or office systems
Personal Attributes
- Supportive and people-focused leadership style
- Proactive and solution-orientated
- Comfortable taking ownership and initiative
- Organised and detail-oriented
- Able to balance operational oversight with strategic improvement
Key Objective
To create a well-run, collaborative and high-performing office environment where estimating teams are supported to focus on generating revenue while maintaining strong operational, environmental and compliance standards.
Office Operations Manager - Windows, Glass and Glazing in Wales employer: J&T Business Consulting
Contact Detail:
J&T Business Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Operations Manager - Windows, Glass and Glazing in Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an Office Operations Manager role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to operations and compliance, especially in the windows, glass, and glazing sector. This will help you tailor your responses and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've managed teams, improved processes, or tackled challenges in previous roles. This will demonstrate your capability to create a high-performing office environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Office Operations Manager - Windows, Glass and Glazing in Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Office Operations Manager. Highlight your experience in managing teams and improving operational processes, as these are key for us. Use specific examples that showcase your leadership skills and problem-solving abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about this role and how your background aligns with our needs. Be sure to mention your familiarity with compliance processes and your proactive approach to leadership.
Showcase Your People Skills: We value strong communication and interpersonal skills, so don’t shy away from sharing examples of how you've successfully managed teams or resolved conflicts. This will help us see how you can maintain a positive team culture at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at J&T Business Consulting
✨Know Your Teams
Before the interview, take some time to understand the dynamics of estimating teams in the construction and glazing industry. Be ready to discuss how you would manage and support these teams effectively, focusing on performance appraisals and coaching strategies.
✨Operational Efficiency Insights
Familiarise yourself with common operational challenges in office environments, especially related to IT coordination and equipment maintenance. Prepare examples of how you've improved office functionality in previous roles, as this will show your proactive approach to operational support.
✨Compliance is Key
Brush up on GDPR and environmental policies relevant to the industry. Be prepared to discuss how you would ensure compliance and best practices within the office, as well as your experience with Pre-Qualification Questionnaires (PQQs) for clients.
✨Showcase Your Leadership Style
Think about your leadership style and how it aligns with a supportive and people-focused approach. Be ready to share specific examples of how you've balanced accountability with support in past roles, as this will resonate well with the interviewers.