Outbound Relationship Associate in London

Outbound Relationship Associate in London

London Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Generate new business opportunities through engaging calls and build relationships with key decision makers.
  • Company: Dynamic brokerage firm focused on partnership and personal development.
  • Benefits: Flexible working, uncapped bonuses, 25 days holiday, and ongoing training.
  • Other info: Remote work after initial training, with great career growth opportunities.
  • Why this job: Join a vibrant team making a real impact on UK businesses while developing your skills.
  • Qualifications: GCSE standard or above, excellent communication skills, and a drive to succeed.

The predicted salary is between 30000 - 40000 £ per year.

Cannon Street, United Kingdom | Posted on 04/28/2026

This is an outbound consultative telesales role, contacting businesses to introduce our services and deliver new business opportunities to our brokerage team. You can be based remotely but will need to spend the first week of training in Southampton (accommodation and travel costs covered). After that you will need to regularly work out of the Southampton office (once or twice per fortnight).

Purpose of Role

As an integral member of our telemarketing team, the Outbound Relationship Associate's primary role is to generate new business opportunities. You will be responsible for contacting businesses on our database to introduce our services as a commercial finance broker, managing your own diary, establishing rapport with key decision makers at these businesses and building a sales pipeline full of relevant and engaged prospects. We hire for attitude and aptitude above all else. If you possess the drive and determination to succeed, we will teach you the skills you need to prosper within this challenging and rewarding role. Our ethos is one of partnership – both externally and internally. The more value each individual adds to our clients and our business, the more value they receive in return.

Key Responsibilities

  • Generate new business opportunities through cold and warm telephone calling
  • Introduce our company and services to a variety of businesses and ascertain if there is any current or longer-term funding requirement
  • Complete a full fact-find, which involves gathering information on the business and discussing the options available to them
  • Ensure compliance with all procedures, policies and wider regulations (FCA, GDPR etc.)
  • Manage and develop your own diary in order to meet touchstones
  • Build relationships and rapport to gain valuable insights and important information, in a compliant manner
  • Maintain the highest level of quality, integrity and professionalism in an effective yet courteous manner
  • Perform against touchstones, set across your Balanced Scorecard
  • Attend and engage in regular team meetings, contributing as appropriate
  • Maintain a detailed and accurate record of all business dialogue
  • Any duty you may be asked to perform as part of a special project

Qualifications

  • Educated to GCSE standard or above
  • A background in finance, business, or telemarketing is preferred
  • Excellent communication skills and telephone manner
  • Ability to learn quickly, digest information and possess the will to excel in the role
  • High level of attention to detail
  • Determination and drive to meet touchstones
  • A good level of business acumen
  • Proven team player with excellent interpersonal skills
  • Able to work on their own initiative and as part of a team
  • Punctual and reliable
  • Computer proficiency – Word, Excel, Outlook and SalesLogix or a similar CRM System

What We Offer

  • A vibrant, enjoyable and committed workplace with hybrid / flexible working
  • Rewarding and uncapped discretionary bonus structure
  • Profit-related pay after completing a full financial year (May to April)
  • Life Assurance benefits
  • 25 days holiday (excluding bank holidays)
  • Pension scheme after three months' service. Further details will be provided following commencement of employment
  • Ongoing training both internally and externally - we invest and take great interest in our employees’ personal development
  • The opportunity to be an integral part of a company that makes a real difference to UK SME and corporate businesses and works collaboratively with our partners
  • Opportunities to develop your skills and enhance your career within or alongside the wider group
  • Employee Assistance Programme
  • Flexible Benefits Scheme, with the option to enhance core benefits and select additional optional benefits

Additional Information

Our Values

  • Straightforward: We provide clear, no-nonsense advice
  • Confident: Our guidance is backed by expertise and evidence
  • Pragmatic: We focus on practical solutions and tangible outcomes
  • Real: We are professional yet approachable, understanding the challenges our clients face

Outbound Relationship Associate in London employer: J&T Business Consulting

As an Outbound Relationship Associate at our company, you will thrive in a vibrant and supportive work environment that champions personal development and offers flexible working arrangements. With a strong emphasis on partnership and collaboration, we provide ongoing training and a rewarding bonus structure, ensuring that your contributions are recognised and valued. Join us in making a meaningful impact on UK SMEs and corporate businesses while enjoying the benefits of a dynamic workplace in Southampton.
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Contact Detail:

J&T Business Consulting Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Outbound Relationship Associate in London

✨Tip Number 1

Get to know the company inside out before your interview. Familiarise yourself with their services and values, especially how they help businesses with funding. This will show you're genuinely interested and ready to contribute.

✨Tip Number 2

Practice your phone skills! Since this role is all about making calls, try role-playing with a friend or family member. Focus on building rapport and asking the right questions to uncover business needs.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn and ask them about their experiences. This can give you insider tips and might even lead to a referral, which can boost your chances.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team and ready to take that first step.

We think you need these skills to ace Outbound Relationship Associate in London

Consultative Telesales
Cold Calling
Warm Calling
Relationship Building
Business Acumen
Attention to Detail
Communication Skills
Interpersonal Skills
Diary Management
Compliance Knowledge (FCA, GDPR)
Team Collaboration
Initiative
Computer Proficiency (Word, Excel, Outlook, CRM Systems)

Some tips for your application 🫡

Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your unique experiences can contribute to our team.

Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences that align with the Outbound Relationship Associate role. Mention any previous experience in telemarketing or finance, and how it relates to generating new business opportunities.

Showcase Your Communication Skills: Since this role involves a lot of phone work, emphasise your excellent communication skills in your written application. Share examples of how you've successfully built rapport with clients or colleagues in the past.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at J&T Business Consulting

✨Know Your Stuff

Before the interview, make sure you understand the company and its services inside out. Familiarise yourself with their approach to commercial finance and be ready to discuss how you can contribute to generating new business opportunities.

✨Practice Your Pitch

Since this role involves telesales, practice your introduction and how you would present the company's services. Role-play with a friend or family member to refine your communication skills and ensure you come across as confident and engaging.

✨Show Your Drive

During the interview, highlight your determination and willingness to learn. Share examples from your past experiences where you've demonstrated resilience and a proactive attitude, as these qualities are highly valued in this role.

✨Ask Insightful Questions

Prepare thoughtful questions about the team dynamics, training process, and performance metrics. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.

Outbound Relationship Associate in London
J&T Business Consulting
Location: London

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