At a Glance
- Tasks: Lead the CRM programme, ensuring timely delivery and adoption across branches.
- Company: Join a forward-thinking company focused on tech innovation.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on career advancement.
- Why this job: Be at the forefront of tech rollouts and make a significant impact.
- Qualifications: Experience in project management and strong communication skills required.
The predicted salary is between 50000 - 60000 £ per year.
The Role
You run the CRM programme. You sit between the business, IT team, and vendor. You make sure this gets delivered — properly, on time, and adopted by the branches. This is not admin. This is delivery.
What You’re Responsible For
- Programme Delivery (Core)
- Own day-to-day delivery of CRM migration (12–24 months)
- Build and manage the full project plan
- Track milestones, risks, dependencies, and delivery
- Act as the main interface with CRM provider
- Hold them accountable to timelines and deliverables
- Translate business needs into clear requirements
- Work with IT dev team (inc. 8 developers), Managing Director of Operations, Heads of Department, Marketing / Lettings / FS
IT Project Manager - CRM / Tech Roll Out employer: J&T Business Consulting
Contact Detail:
J&T Business Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Project Manager - CRM / Tech Roll Out
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an IT Project Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to CRM project management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!
✨Tip Number 3
Showcase your project management skills by sharing relevant case studies or examples from your past work. We want to see how you've successfully delivered projects on time and managed vendor relationships — this is your chance to shine!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace IT Project Manager - CRM / Tech Roll Out
Some tips for your application 🫡
Show Your Project Management Skills: When you’re writing your application, make sure to highlight your experience in managing projects, especially in CRM or tech rollouts. We want to see how you've successfully delivered projects on time and how you’ve handled any challenges along the way.
Speak Our Language: Use the same terminology as in the job description. Words like 'programme delivery', 'vendor management', and 'internal coordination' should pop up in your application. This shows us that you understand the role and can communicate effectively with all stakeholders.
Be Specific About Your Achievements: Don’t just list your responsibilities; tell us about your achievements! Use numbers and examples to illustrate how you’ve tracked milestones, managed risks, and ensured successful adoption of projects. We love a good success story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at J&T Business Consulting
✨Know Your CRM Inside Out
Before the interview, make sure you’re well-versed in the CRM systems relevant to the role. Understand their functionalities and how they can be leveraged for effective project delivery. This will show your potential employer that you’re not just familiar with the tech but can also translate business needs into actionable requirements.
✨Master the Art of Communication
As an IT Project Manager, you'll be the bridge between various teams. Practice articulating complex technical concepts in simple terms. During the interview, demonstrate your ability to communicate effectively with both technical and non-technical stakeholders, showcasing your experience in vendor management and internal coordination.
✨Showcase Your Project Management Skills
Prepare to discuss specific examples of past projects where you successfully managed timelines, risks, and dependencies. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting how you ensured delivery and adoption across different branches.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to CRM rollouts. Think about challenges you might face, such as managing a delay from a vendor or addressing resistance from a department. Prepare your thought process on how you would tackle these issues, demonstrating your problem-solving skills and proactive approach.