Regional Surveying Manager (South) in Cambridge

We are looking for a Regional Surveying Manager within our Surveying Services Team, to provide leadership in the South region. The role is home based, although travel to sites and to UK-wide offices is required. This role is responsible for the management and operation of a regional Surveying Services team, and to help achieve business objectives and provide clients with a robust, professional, high-quality and technically excellent surveying service.

The Regional Surveying Manager will identify and assist the Operations Director, Surveying, to convert new business opportunities and develop existing clients’ business to meet the organisation’s targets. The manager will be responsible for the development and management of the Regional Surveying Services Team through optimum use of resources, ensuring that performance objectives are achieved, and that staff attain a high level of competence. Working with the National Technical Manager, the role will help identify audit improvements and ensure appropriate implementation of change measures, alongside managing a personal case load and revenue generation appropriate for the regional team size.

Collaboration with other managers and business units within Building Consultancy and the wider parent group, QuestGates, is required to maintain and enhance client satisfaction. To be successful in the role, a commitment to innovation and a determination to provide a market-leading service and product on behalf of QuestGates is needed.

Key Skills

• Excellent knowledge of building construction, health & safety, and contract management
• Excellent communication skills, both oral and written
• Good degree of IT competency and literacy
• Demonstrate personal and professional integrity and lead by example
• Ability to work and contribute positively as part of a team, and in isolation
• Ability to work accurately under pressure, adhering to deadlines and service standards
• Team leader experience is desirable, but not essential

The role involves

• Demonstrate a high level of technical quality and service delivery
• Provide exceptional customer service at all times
• Participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions
• Work closely with other team members to ensure service is delivered to the highest possible standard
• Build strong relationships with internal and external clients to understand their needs and ensure tailored solutions are provided
• Maintain strong knowledge of industry trends, client expectations, and new product offerings to anticipate and meet client needs
• Ensure adherence to contractual / client SLAs and KPIs
• Be accountable for the satisfactory resolution of any issues

The Package

• Enhanced contributory pension
• Performance-related bonus
• Enhanced family leave
• Electric car scheme
• Voluntary benefits schemes
• Share purchase scheme with interest-free loans