At a Glance
- Tasks: Provide IT support, develop ERP solutions, and lead projects across our 38 sites.
- Company: Join JT Atkinson, a family-owned Builders' Merchant with over 150 years of experience.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Full UK driving licence needed; enjoy a collaborative culture with career advancement opportunities.
- Why this job: Make a real impact by improving operations and mentoring others in a dynamic IT role.
- Qualifications: 2+ years in IT support, strong communication skills, and problem-solving abilities required.
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
We have an exciting opportunity of a varied role as a senior member of our IT Team, providing effective assistance in all aspects of our business across our 38 site network across the North of England.
Key Duties:
* Provide 2nd/3rd line IT support to colleagues by phone, e-mail, remotely and in person working to SLA thresholds.
* Help support, configure and develop the ERP solution used for the company’s core operations.
* Lead and mentor less experienced team members once at an advanced level with our ERP solution.
* Lead minor projects to integrate or develop security tools, networking changes, new software, ready new branches for opening, etc.
* Collaborate with other departments using technology to improve operations in our branches as well as the Support Centre.
* Developing business intelligence to support decision making in sales, purchasing, transport and stock control.
* Active directory and domain administration.
Skills Required
With 2 or more years’ experience in a related role, you’ll need to be a great communicator at all levels with a customer-focussed approach, displaying patience and professionalism. We’re looking for excellent problem solving and diagnostic capabilities as well as good organisational skills, a knowledge of SQL and the ability to prioritise issues and manage own workload. Experience working with 3rd party partners/suppliers or in a supervisory role of a support team would be advantageous. A full UK Driving License and own transport enabling you to travel to remote offices is a must. In addition, an understanding of basic networking VLANS, Office 365 admin experience would be a significant advantage
IT Analyst employer: JT Atkinson & Sons Ltd
JT Atkinson is an exceptional employer, offering a supportive and collaborative work environment where IT Analysts can thrive. With over 150 years of experience, the company values employee growth through mentorship and diverse project opportunities across its extensive network in the North of England. Employees benefit from a family-oriented culture that prioritises outstanding service and teamwork, making it a rewarding place to develop your career in IT.
StudySmarter Expert Advice🤫
We think this is how you could land IT Analyst
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what JT Atkinson & Sons Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges JT Atkinson & Sons Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at JT Atkinson & Sons Ltd!
✨Direct Apply to JT Atkinson & Sons Ltd
Let's not forget to apply directly through the JT Atkinson & Sons Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Analyst
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at JT Atkinson & Sons Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at JT Atkinson & Sons Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at JT Atkinson & Sons Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
