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- Tasks: Lead a holiday park, ensuring exceptional guest experiences and managing daily operations.
- Company: Join a premier holiday park in Scotland, known for its stunning coastal location.
- Benefits: Enjoy competitive salary, relocation assistance, free food, and career development opportunities.
- Why this job: Be part of a people-centric company that values your contributions in a beautiful setting.
- Qualifications: Experience in senior management within holiday park operations and strong leadership skills required.
- Other info: Accommodation available if needed; perfect for those passionate about hospitality.
The predicted salary is between 42000 - 84000 £ per year.
Are you a passionate and experienced leader in the holiday park sector? Do you thrive in creating exceptional experiences for guests and owners alike? We are looking for a dynamic and driven General Manager to oversee a premier holiday and owners park in Scotland, ensuring they deliver a truly guest-obsessed service in a stunning, scenic environment. The park is in a stunning coastal location and comes with accommodation if needed.
About the Role:
As the General Manager of this Holiday & Owners Park, you will be responsible for the day-to-day operation of the park, ensuring the highest standards of service, cleanliness, and maintenance. You will lead a dedicated team, fostering a positive and guest-centric culture while building lasting relationships with holidaymakers and owners.
Key responsibilities include:
- Guest Experience Excellence: Champion a guest-obsessed culture, delivering exceptional service and ensuring that every guest’s stay is memorable and every owner is happy. Respond promptly to feedback, acting swiftly to resolve any issues.
- Owner Relations: Develop and maintain strong relationships with owners, ensuring their needs are met, and they feel valued.
- Customer Service: Manage all guest and owner complaints and feedback across the park.
- Team Leadership: Lead, motivate, and develop a diverse team of staff, ensuring excellent performance, training, and career growth opportunities.
- Operational Oversight: Manage daily operations with an owners and guest customer service focus.
- Financial Management: Oversee budgets, revenue generation, and cost control, working to achieve the park\’s financial goals while maintaining high service standards.
What We’re Looking For:
- Experience: Proven experience in a senior management role within the holiday park operations, ideally with experience in managing an owners based holiday park or similar leisure facility.
- Guest-Centric Mindset: A genuine passion for guest service and the ability to create a welcoming and inclusive environment for both guests and owners.
- Leadership: Strong leadership and people management skills with experience in managing teams, delivering training, and driving performance.
- Financial Acumen: Experience managing budgets, setting financial targets, and ensuring profitability.
- Problem Solving: Proactive in identifying challenges and opportunities and resolving issues in a timely and effective manner.
- Excellent Communication: Strong interpersonal and communication skills, both written and verbal.
Why apply?
- Stunning Location: Manage a holiday and owners park in one of the most scenic parts of Scotland.
- Competitive Salary & Benefits: We offer an attractive salary package and excellent employee benefits.
- Career Development: Opportunities for growth and progression within a well-established company.
- A People-Centric Company: Work in a supportive, dynamic environment where your contribution is truly valued.
If you\’re a guest-focused, results-driven individual with a passion for hospitality and managing outstanding teams, we\’d love to hear from you!
Apply Now to take the next step in your career and join our award-winning team in beautiful Scotland!
Job Type: Full-time
Pay: Up to £60,000.00 per year
Additional pay:
- Company events
- Company pension
- Discounted or free food
- Free parking
- On-site parking
- Relocation assistance
Seniority level
- Director
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Hospitality
#J-18808-Ljbffr
Contact Detail:
JSW Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the holiday park sector, especially in Scotland. Research the latest trends and guest expectations in this industry to demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the hospitality and holiday park sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the General Manager position.
✨Tip Number 3
Prepare to showcase your leadership skills by gathering examples of how you've successfully managed teams and improved guest experiences in previous roles. Be ready to discuss specific challenges you faced and how you overcame them.
✨Tip Number 4
Understand the financial aspects of managing a holiday park. Brush up on your budgeting and revenue management skills, as you'll need to demonstrate your ability to achieve financial goals while maintaining high service standards.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the holiday park sector. Focus on your leadership roles, guest service achievements, and any financial management experience that aligns with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for guest service and your ability to lead teams effectively. Mention specific examples of how you've created exceptional experiences for guests and owners in previous roles.
Highlight Relevant Skills: In your application, emphasise key skills such as problem-solving, communication, and financial acumen. Use concrete examples to demonstrate how these skills have contributed to your success in past positions.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to manage a holiday park in Scotland. Discuss why you are drawn to this specific role and how you can contribute to creating a guest-obsessed culture.
How to prepare for a job interview at JSW Recruitment
✨Showcase Your Leadership Skills
As a General Manager, your leadership abilities are crucial. Be prepared to discuss specific examples of how you've successfully led teams in the past, focusing on how you motivated staff and fostered a positive culture.
✨Demonstrate Guest-Centric Mindset
Highlight your passion for guest service during the interview. Share stories that illustrate how you've gone above and beyond to ensure guests have memorable experiences, as this aligns with the company's values.
✨Prepare for Financial Discussions
Since financial management is key to this role, be ready to talk about your experience with budgets and revenue generation. Bring examples of how you've achieved financial goals while maintaining high service standards.
✨Research the Park and Its Location
Familiarise yourself with the holiday park and its scenic surroundings. Showing knowledge about the location and its appeal can demonstrate your genuine interest in the role and help you connect with the interviewers.
