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- Tasks: Lead daily operations at a vibrant holiday resort, ensuring unforgettable guest experiences.
- Company: Join one of the UK's most iconic family holiday destinations, known for its fun and excitement.
- Benefits: Enjoy a competitive salary, up to 25% bonus, and accommodation support for relocation.
- Why this job: Be part of a dynamic team, drive innovation, and create lasting memories for families.
- Qualifications: Experience in high-volume, guest-focused roles as a General Manager or Deputy GM is essential.
- Other info: Interviews are happening now, so don't miss your chance to apply!
The predicted salary is between 55000 - 65000 £ per year.
We are working exclusively with one of the UK’s most iconic family holiday destinations to find a Deputy General Manager who is ready to take their next big step.
You’ll be second-in-command at a truly unique, high-footfall, high-profile resort operation, spanning accommodation, leisure, retail, F&B, and activities. You’ll be the driving force behind operational efficiency, service innovation, and people leadership, ensuring every family leaves with lifelong memories.
- Support the General Manager in overseeing day-to-day operations across a large-scale, complex resort
- Motivate and manage large teams across departments including hospitality, retail, activities, and leisure
- Drive commercial performance and ensure key KPIs (NPS, revenue, EBITDA, labour control) are consistently met
Experience as a General Manager, Deputy GM, or Area Manager in a high-volume, guest-focused environment (holiday parks, large-scale leisure, retail, or resort operations)
Strong commercial acumen and operational insight
Salary: £55,000 – £65,000 depending on experience
Bonus: Up to 25% performance-related
Excellent benefits package and pathway to future GM opportunities
Accommodation available for a smooth relocation
Ready to step into one of the biggest and most rewarding leadership roles in UK leisure? Interviews are available immediately.
Camp Manager/Deputy Manager employer: JSW Recruitment
Contact Detail:
JSW Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Camp Manager/Deputy Manager
✨Tip Number 1
Familiarise yourself with the specific operations of large-scale resorts. Understanding how different departments like hospitality, retail, and leisure work together will give you an edge in interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Highlighting your ability to drive performance and meet KPIs will resonate well with the hiring managers.
✨Tip Number 3
Research the company’s values and guest experience philosophy. Being able to articulate how your personal values align with theirs can set you apart as a candidate who truly understands their mission.
✨Tip Number 4
Network with current or former employees of the resort if possible. Gaining insights into the company culture and operational challenges can help you tailor your approach during the interview process.
We think you need these skills to ace Camp Manager/Deputy Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing large teams and operations in guest-focused environments. Use specific examples that demonstrate your leadership skills and operational efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the holiday industry. Mention how your previous experiences align with the responsibilities of a Deputy General Manager and your commitment to creating memorable guest experiences.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements related to commercial performance, such as improvements in NPS, revenue growth, or successful team management. This will help you stand out as a results-driven candidate.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a leadership role.
How to prepare for a job interview at JSW Recruitment
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to demonstrate your ability to lead and motivate large teams. Prepare examples from your past experiences where you successfully managed teams, resolved conflicts, or improved team performance.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to the role, such as NPS, revenue, and EBITDA. Be ready to discuss how you've driven commercial performance in previous roles and how you plan to do so in this position.
✨Emphasise Guest Experience
This role is all about creating memorable experiences for families. Think of specific instances where you enhanced guest satisfaction or implemented service innovations. Be prepared to share these stories during your interview.
✨Research the Resort
Take the time to learn about the holiday destination and its unique offerings. Understanding the resort's brand, values, and customer base will help you tailor your responses and show genuine interest in the position.
