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For Companies At a Glance
- Tasks: Manage and enhance Oracle HCM systems for a global enterprise.
- Company: Respected global services business with a strong brand presence.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Fast-paced, dynamic environment with a focus on quality and governance.
- Why this job: Be the go-to expert in Oracle HCM and drive impactful improvements.
- Qualifications: 8+ years of hands-on Oracle HCM experience and strong configuration skills.
The predicted salary is between 70000 - 90000 £ per year.
A highly respected global services business with a strong international brand is seeking a senior Oracle HCM professional to take ownership of its live, enterprise wide HCM platform. This is a hands on operational role, not a project position. The successful candidate will play a critical role in ensuring the stability, quality, and continuous improvement of Oracle HCM across a large, multi country footprint.
The Opportunity
You will act as the technical and functional owner of the Oracle HCM landscape, working directly in the system to configure, support, and enhance core HCM capabilities. The role combines deep Oracle expertise with strong operational discipline, controlling demand through a structured ticketing and managed services model. The environment is complex, global, and business critical requiring someone comfortable operating at pace while maintaining strong governance and quality.
Key Responsibilities
- Oracle HCM Operations & Delivery
- Hands on configuration and support across Core HR, Time & Labor, Absence, Recruiting, Redwood UI, and Journeys
- Direct ownership of live system stability, issue resolution, and approved enhancements
- Translating business requirements into practical, scalable Oracle HCM solutions
- Configuration and extension of Redwood pages and Journeys (including onboarding and offboarding) using VB Studio Express
- Ticket Governance & Managed Services Oversight
- End to end control of support tickets and enhancement demand via a formal ticketing model
- Partnering closely with an AMS provider to assess, prioritise, design, deliver, and validate changes
- Driving sustainable solutions and continuous improvement, not just ticket closure
- Testing, Releases & Quality Control
- Coordinating system, regression, and release testing
- Managing Oracle quarterly release impacts and deployment readiness
- Ensuring changes are well documented, controlled, and low risk
- Providing visibility on platform health, demand, risks, and dependencies
Required Experience
- Extensive hands on Oracle Fusion Cloud HCM experience (typically 8+ years)
- Strong configuration expertise across Core HR, T&L, Absence, Recruiting, Redwood and Journeys
- Proven experience operating in a live, global Oracle HCM environment
- Experience with Redwood UI extension and Journeys configuration
- Strong understanding of Oracle HCM architecture and dependencies
- Oracle Integration Cloud (OIC) knowledge advantageous
Global Technical Solution Manager – Oracle HCM in Stoke-on-Trent employer: JSS
Contact Detail:
JSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Technical Solution Manager – Oracle HCM in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the Oracle HCM space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get ready for those interviews! Brush up on your Oracle HCM knowledge and be prepared to discuss your hands-on experience with configuration and support. Show them you’re not just a talker, but someone who can deliver results.
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! In this role, you’ll need to demonstrate how you’ve tackled challenges in live environments. Share specific examples that highlight your operational discipline and governance.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Global Technical Solution Manager – Oracle HCM in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Global Technical Solution Manager. Highlight your hands-on experience with Oracle HCM and any specific projects that showcase your skills in configuration and support.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this operational role. Mention your experience in managing live systems and how you ensure stability and quality in Oracle HCM.
Showcase Your Problem-Solving Skills: In your application, don’t forget to include examples of how you've tackled challenges in previous roles. We want to see your ability to drive sustainable solutions and continuous improvement in complex environments.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at JSS
✨Know Your Oracle HCM Inside Out
Make sure you brush up on your Oracle HCM knowledge before the interview. Be ready to discuss your hands-on experience with Core HR, Time & Labour, and other key areas mentioned in the job description. This will show that you’re not just familiar with the system but can also contribute to its stability and improvement.
✨Demonstrate Problem-Solving Skills
Since this role involves issue resolution and enhancement demand management, prepare examples of how you've tackled challenges in previous positions. Think about specific situations where you’ve successfully resolved issues or improved processes within an Oracle HCM environment.
✨Showcase Your Governance and Quality Control Experience
The company is looking for someone who can maintain strong governance and quality. Be ready to discuss your experience with ticketing systems and how you’ve ensured changes are well documented and controlled. Highlight any experience you have with testing and release management as well.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's current Oracle HCM landscape and their expectations for the role. This shows your genuine interest and helps you understand how you can make a meaningful impact. Questions about their approach to continuous improvement and collaboration with AMS providers can be particularly insightful.