At a Glance
- Tasks: Lead the transformation of the Order to Cash process in a global environment.
- Company: Join a leading international professional services organisation with a strong reputation.
- Benefits: Competitive day rate, flexible working model, and high-impact role.
- Other info: Opportunity to work in a dynamic, multi-entity setting with significant career growth.
- Why this job: Shape and lead a global OTC transformation agenda with direct exposure to senior leadership.
- Qualifications: Proven experience in OTC leadership and transformation within complex environments.
The predicted salary is between 80000 - 100000 € per year.
Location: London (Hybrid)
Contract: Interim / Contract Assignment
Sector: International Professional Services
Overview
We are partnering with a leading international professional services organisation undergoing a significant finance transformation to appoint an experienced Head of Order to Cash / OTC Global Process Owner (GPO) at Director level. This is a critical leadership role responsible for driving the end to end transformation of the OTC function, with a particular focus on credit, collections, billing and cash optimisation across a complex, multi-entity global environment.
Key Responsibilities
- Own and lead the global Order to Cash (OTC) process, acting as the GPO across credit, billing, collections, dispute management and cash application.
- Drive transformation and optimisation initiatives to improve DSO, working capital and cash flow performance.
- Lead the design and implementation of best practice credit strategies, policies and governance frameworks across regions.
- Partner closely with Finance, Commercial and Operations teams to embed a customer centric and commercially aligned OTC model.
- Drive standardisation, process harmonisation and automation across a global shared services / SSC / GBS environment.
- Oversee third-party providers and offshore delivery teams where applicable.
- Deliver sustainable improvements through systems, data, reporting and controls enhancements.
Key Requirements
- Proven experience as a Head of OTC / OTC GPO / Head of Credit within a complex, international business.
- Strong background in professional services or similarly complex billing environments (WIP, billing cycles, revenue recognition nuances).
- Demonstrated success delivering OTC transformation programmes, including process redesign and operating model change.
- Deep expertise across credit risk, collections strategies, dispute management and cash forecasting.
- Experience working within or alongside shared services / GBS models.
- Strong stakeholder management skills with the ability to influence at C-suite and senior leadership level.
- Experience with ERP / finance platforms (Workday Financials would be a benefit) and enabling technologies.
Why Apply?
- Opportunity to shape and lead a global OTC transformation agenda.
- Work within a highly regarded international professional services organisation.
- Visible, high-impact role with direct exposure to senior leadership.
- Competitive day rate and flexible working model.
Interim - Head of Order to Cash / OTC GPO (Head of Credit) – Director Level in Slough employer: JSS
Join a prestigious international professional services organisation that values innovation and transformation, offering a dynamic work culture in the heart of London. As an Interim Head of Order to Cash, you will have the opportunity to lead significant change initiatives while enjoying a competitive day rate and a flexible hybrid working model. The company fosters employee growth through exposure to senior leadership and the chance to shape global processes, making it an excellent employer for those seeking meaningful and impactful roles.
StudySmarter Expert Advice🤫
We think this is how you could land Interim - Head of Order to Cash / OTC GPO (Head of Credit) – Director Level in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and professional services sectors. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for interviews by researching the company’s OTC processes and recent transformations. Show them you’re not just another candidate; you’re someone who understands their challenges and can lead the change.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially around credit strategies and cash optimisation. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it shows you’re serious about joining our team and makes it easier for us to find you.
We think you need these skills to ace Interim - Head of Order to Cash / OTC GPO (Head of Credit) – Director Level in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in OTC processes, credit management, and any transformation initiatives you've led. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in similar positions and how you can drive our OTC transformation.
Showcase Your Leadership Skills:As a director-level candidate, we’re looking for strong leadership qualities. In your application, emphasise your experience in managing teams and influencing stakeholders at all levels, especially in complex environments.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at JSS
✨Know Your OTC Inside Out
Make sure you have a solid understanding of the Order to Cash process, especially in relation to credit, collections, and billing. Brush up on your knowledge of best practices and recent trends in the industry, as this will help you demonstrate your expertise during the interview.
✨Showcase Your Transformation Successes
Prepare specific examples of past transformation programmes you've led or been a part of. Highlight how you improved DSO, working capital, and cash flow performance. This will not only show your experience but also your ability to drive results in a complex environment.
✨Engage with Stakeholders
Be ready to discuss how you've successfully partnered with various teams, such as Finance and Operations, to create a customer-centric OTC model. Share stories that illustrate your strong stakeholder management skills and your ability to influence at senior levels.
✨Familiarise Yourself with Relevant Technologies
If you have experience with ERP systems like Workday Financials, make sure to mention it. Understanding the enabling technologies that support the OTC function can set you apart from other candidates, so be prepared to discuss how you've leveraged these tools in your previous roles.
