At a Glance
- Tasks: Lead and transform People Operations, enhancing employee experience and streamlining processes.
- Company: Well-known international organisation based in West London with a focus on innovation.
- Benefits: Competitive salary, excellent benefits, bonus, and hybrid work model.
- Other info: Opportunity to build your own team and drive significant change.
- Why this job: Shape the future of People Services and make a real impact in a high-profile setting.
- Qualifications: Experience in HR transformation, technology, and leading teams in complex environments.
The predicted salary is between 130000 - 150000 £ per year.
We are partnering with a well-known business based in West London to appoint a People Operations Director. This is a senior leadership opportunity with a broad remit across People Operations, Shared Services, Reward, Payroll and People Analytics. Sitting on the People Leadership Team and partnering closely with senior leadership, you will be responsible for evolving the People operating model and ensuring the organisation has scalable, efficient and employee-focused services to support its continued development.
Key responsibilities will include:
- Shape and modernise how People services are delivered across the business, creating a simpler, more joined-up experience for employees and managers.
- Lead a broad programme of People transformation, identifying opportunities to streamline processes, improve ways of working and make better use of technology, automation and AI.
- Oversee a portfolio of specialist People functions, including reward, payroll, mobility and HR systems, ensuring they operate effectively across an international organisation.
- Turn People data into meaningful business insight, giving senior leaders better visibility of workforce trends and supporting more informed decision-making.
- Build capability across the People Services function, developing high-performing teams, strengthening accountability and creating a culture of continuous improvement.
About you
We are looking for an established senior People Operations / Services leader who has operated within a complex, international and matrixed organisation. You will ideally bring experience across several of the following areas:
- Building, scaling or transforming People/HR Shared Services and operating models.
- Leading significant HR transformation and process improvement programmes.
- Strong HR technology exposure, ideally including Workday.
- Oversight of Reward, international payroll and/or global mobility.
- Using people data and analytics to improve decision-making and organisational effectiveness.
- Leading sizeable specialist teams and influencing senior stakeholders through periods of change.
What's on offer?
- Competitive base salary (£130,000 - £150,000)
- Excellent benefits & bonus
- Opportunity to take ownership of the people services function and create a best-in-class setup
- High visibility across the business
- Chance to build out & develop your own team
- Hybrid work pattern (3 days per week in West London)
This is an excellent opportunity for someone looking to take ownership of a broad People Services agenda and play a key role in shaping the future People infrastructure of a high-profile international organisation.
People Operations Director employer: JSS
JSS is an exceptional employer that fosters a dynamic work culture, encouraging collaboration and innovation in the heart of the UK near Bristol. Employees benefit from comprehensive growth opportunities, competitive compensation, and the chance to influence strategic decisions in a pivotal role that shapes the future of hospitality revenue management. Join us to be part of a forward-thinking team dedicated to excellence and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Director
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at JSS!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at JSS.
We think you need these skills to ace People Operations Director
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at JSS. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to JSS and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at JSS. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to JSS's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at JSS
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with JSS.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at JSS will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact JSS and how you would contribute to adapting HR strategies.
