At a Glance
- Tasks: Analyse and recommend changes to boost efficiency in underperforming branches.
- Company: Leading commercial insurance broker with a strong UK presence.
- Benefits: Competitive day rate, remote work, and travel opportunities across England.
- Other info: Dynamic role with opportunities for professional growth and travel.
- Why this job: Make a real impact by optimising operations and implementing innovative solutions.
- Qualifications: Experience in cost reduction, AI knowledge, and data analysis skills required.
A leading commercial insurance broker with a UK wide network are seeking an Operational Excellence Consultant to analyse, assess and recommend changes needed to underperforming branches to increase operational efficiency and increase capacity.
Roles involve:
- Identify the branches that have reduced efficiency through data analysis.
- Visit the branches to understand the cause of the differences identified in the productivity of individual branches, whether that is people, structure, process, use of technology or control related.
- Develop action plans to realise direct savings within the branches that are over-capacity without impacting client service.
- Develop the target operating model for SME and mid-corporate segments, taking into account the relative value of those segments and client service expectations.
- Focus on waste elimination through direct work carve-out or AI/automation enablement.
Skills Needed:
- Direct experience of capacity creation or direct cost reduction through similar activity in an insurance broker.
- Knowledge of AI capabilities and ideally experience in deploying AI with ROI evidenced.
- Data-literate – able to absorb and synthesise large amounts of data specifically to derive questions to be answered or actions to be taken to realise the required outcomes.
- Experience of TOM design and change implementation.
This is an outside IR35 day rate contract role. The role is remote working but with regular England wide travel on a weekly and bi-weekly basis depending on needs.
Operational Excellence Manager employer: JSS
As a leading commercial insurance broker, we pride ourselves on fostering a dynamic work culture that prioritises innovation and operational excellence. Our commitment to employee growth is evident through continuous training opportunities and the chance to make a tangible impact across our branches, all while enjoying the flexibility of remote work combined with engaging travel across the UK. Join us to be part of a forward-thinking team dedicated to enhancing efficiency and client service in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Excellence Manager
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Operational Excellence Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its branches. We want you to understand their operational challenges and be ready to suggest how your skills in data analysis and AI can make a real difference.
✨Tip Number 3
Showcase your experience with capacity creation and cost reduction. We recommend bringing examples of past successes to the table, especially if they relate to the insurance sector. It’ll make you stand out as the ideal candidate!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and get noticed. Let’s make sure you’re the one they remember when it comes time to hire!
We think you need these skills to ace Operational Excellence Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Operational Excellence Manager. Highlight your experience in capacity creation and cost reduction, especially in the insurance sector. We want to see how your skills align with our needs!
Showcase Your Data Skills:Since data analysis is key for this role, don’t shy away from showcasing your data-literate abilities. Include examples of how you've used data to drive decisions or improve efficiency in previous roles. We love numbers that tell a story!
Demonstrate AI Knowledge:If you’ve got experience with AI capabilities, make it shine! Talk about any projects where you’ve deployed AI and the ROI you achieved. We’re keen on candidates who can leverage technology to eliminate waste and enhance operations.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Let’s get started on this journey together!
How to prepare for a job interview at JSS
✨Know Your Data
As an Operational Excellence Manager, you'll need to be data-literate. Brush up on your data analysis skills and be prepared to discuss how you've used data to identify inefficiencies in previous roles. Bring examples of how your insights led to actionable changes.
✨Understand the Role of AI
Since the job involves AI capabilities, make sure you’re familiar with how AI can enhance operational efficiency. Be ready to share any experiences you have deploying AI solutions and the ROI they generated. This will show that you’re not just knowledgeable but also practical in applying technology.
✨Demonstrate Your Change Management Skills
The role requires experience in TOM design and change implementation. Prepare to discuss specific instances where you've successfully managed change in an organisation. Highlight your approach to overcoming resistance and ensuring smooth transitions.
✨Plan for Branch Visits
Since the role involves visiting branches, think about how you would approach these visits. Prepare questions that will help you understand the root causes of inefficiencies. Show that you can engage with staff at all levels and gather insights that lead to effective action plans.
