At a Glance
- Tasks: Lead the transformation of the Order to Cash process in a global environment.
- Company: Join a leading international professional services organisation with a strong reputation.
- Benefits: Competitive day rate, flexible working model, and high-impact visibility.
- Other info: Opportunity for significant career growth in a dynamic, international setting.
- Why this job: Shape a global OTC transformation agenda and influence senior leadership.
- Qualifications: Proven experience in OTC leadership and strong stakeholder management skills.
The predicted salary is between 80000 - 100000 € per year.
Location: London (Hybrid)
Contract: Interim / Contract Assignment
Sector: International Professional Services
Overview
We are partnering with a leading international professional services organisation undergoing a significant finance transformation to appoint an experienced Head of Order to Cash / OTC Global Process Owner (GPO) at Director level. This is a critical leadership role responsible for driving the end to end transformation of the OTC function, with a particular focus on credit, collections, billing and cash optimisation across a complex, multi-entity global environment.
Key Responsibilities
- Own and lead the global Order to Cash (OTC) process, acting as the GPO across credit, billing, collections, dispute management and cash application
- Drive transformation and optimisation initiatives to improve DSO, working capital and cash flow performance
- Lead the design and implementation of best practice credit strategies, policies and governance frameworks across regions
- Partner closely with Finance, Commercial and Operations teams to embed a customer centric and commercially aligned OTC model
- Drive standardisation, process harmonisation and automation across a global shared services / SSC / GBS environment
- Oversee third-party providers and offshore delivery teams where applicable
- Deliver sustainable improvements through systems, data, reporting and controls enhancements
Key Requirements
- Proven experience as a Head of OTC / OTC GPO / Head of Credit within a complex, international business
- Strong background in professional services or similarly complex billing environments (WIP, billing cycles, revenue recognition nuances)
- Demonstrated success delivering OTC transformation programmes, including process redesign and operating model change
- Deep expertise across credit risk, collections strategies, dispute management and cash forecasting
- Experience working within or alongside shared services / GBS models
- Strong stakeholder management skills with the ability to influence at C-suite and senior leadership level
- Experience with ERP / finance platforms (Workday Financials would be a benefit) and enabling technologies
Why Apply?
- Opportunity to shape and lead a global OTC transformation agenda
- Work within a highly regarded international professional services organisation
- Visible, high-impact role with direct exposure to senior leadership
- Competitive day rate and flexible working model
Interim - Head of Order to Cash / OTC GPO (Head of Credit) - Director Level in London employer: JSS
Join a prestigious international professional services organisation that values innovation and transformation, offering a dynamic work culture in the heart of London. As an Interim Head of Order to Cash, you will have the opportunity to lead significant change initiatives while enjoying a competitive day rate and a flexible hybrid working model. The company fosters employee growth through exposure to senior leadership and involvement in high-impact projects, making it an excellent employer for those seeking meaningful and rewarding career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Interim - Head of Order to Cash / OTC GPO (Head of Credit) - Director Level in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and professional services sectors. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for interviews by researching the company’s OTC processes and recent transformations. Show them you’re not just another candidate; you’re someone who understands their challenges and can lead the charge in optimising their credit and collections strategies.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you note. It shows your enthusiasm and keeps you on their radar. Plus, it’s a great chance to reiterate why you’re the perfect fit for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be just what you’re looking for. Plus, applying directly can sometimes give you a leg up in the hiring process.
We think you need these skills to ace Interim - Head of Order to Cash / OTC GPO (Head of Credit) - Director Level in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of Order to Cash. Highlight your experience in credit, collections, and billing, and don’t forget to mention any transformation initiatives you've led. We want to see how you can drive change!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this Director level role. Share specific examples of your successes in OTC transformation and how you’ve influenced senior leadership. Keep it engaging!
Showcase Your Stakeholder Management Skills:In this role, you'll be working closely with various teams and C-suite executives. Make sure to highlight your stakeholder management experience in your application. We want to know how you've built relationships and driven collaboration in complex environments.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Don’t miss out on this opportunity to lead a global OTC transformation!
How to prepare for a job interview at JSS
✨Know Your OTC Inside Out
Make sure you have a solid understanding of the Order to Cash process, especially in relation to credit, collections, and billing. Brush up on best practices and recent trends in the industry, as this will help you demonstrate your expertise and show that you're ready to lead transformation initiatives.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams through change, particularly in complex environments. Be ready to discuss your approach to stakeholder management and how you've influenced senior leadership in previous roles. This is crucial for a director-level position.
✨Be Ready to Discuss Transformation Strategies
Think about specific transformation programmes you've delivered in the past. Be prepared to explain your role, the challenges you faced, and the outcomes achieved. Highlight your experience with process redesign and how you’ve driven improvements in DSO and cash flow performance.
✨Understand the Tech Landscape
Familiarise yourself with ERP and finance platforms, especially Workday Financials if possible. Be ready to discuss how technology can enhance the OTC function and support automation and standardisation efforts. This knowledge will set you apart as a candidate who can leverage tech for better results.
