At a Glance
- Tasks: Lead the D365 F&O support function and enhance operational efficiency.
- Company: Join a dynamic team driving ERP transformation in a global environment.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborate with teams across the UK and South Africa in a supportive culture.
- Why this job: Make a real impact by improving finance systems and governance.
- Qualifications: 8-10 years in ERP roles with strong Dynamics 365 F&O experience.
The predicted salary is between 65250 - 79750 £ per year.
We’re supporting a client going through a significant ERP transformation, looking for a Senior Finance Manager to take ownership of their D365 F&O BAU and support landscape. This role will sit between the business, support teams, and project delivery, helping to introduce structure, strengthen governance, and improve how the environment operates as the programme continues to scale.
Key Responsibilities
- Own the D365 F&O support function, with a strong understanding of configuration
- Provide indirect leadership to a team of 11 across the UK and South Africa
- Establish and embed governance frameworks and operational structure
- Manage and improve ticket backlog and SLAs (targeting prioritisation of issues based on business impact)
- Challenge and influence stakeholders to ensure delivery stays on track
- Analyse recurring issues to identify root causes (system, training, or change)
- Work closely with third-party support vendors (Cape Town and Johannesburg)
Skills & Experience Required
- Strong experience with Microsoft Dynamics 365 F&O (essential), including configuration understanding
- 8–10+ years’ experience across ERP/business applications roles
- Proven ability to introduce structure, governance, and support models
- Strong stakeholder management with confidence to push back where needed
- Comfortable operating in a hands-on, delivery-focused role
- Experience working with distributed/offshore teams
- Exposure to Workday, HR systems, or modern workplace platforms beneficial
You’ll be working within an established global applications function, including functional and business analysts (UK & South Africa), finance systems leadership and SMEs, solution architect and PMO support, data migration and legacy system specialists. D365 has been live for several years, with recent and ongoing rollout phases. The next phase is currently underway, with go-live planned early next year. Workday Phase 2 is also progressing in parallel (go-live later this year). A key objective is to clearly separate BAU from project delivery to improve overall effectiveness.
Finance Systems Manager (D365 F&O) in London employer: JSS
JSS is an exceptional employer that fosters a dynamic work culture, encouraging collaboration and innovation in the heart of the UK near Bristol. Employees benefit from comprehensive growth opportunities, competitive compensation, and the chance to influence strategic decisions in a pivotal role that shapes the future of hospitality revenue management. Join us to be part of a forward-thinking team dedicated to excellence and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Finance Systems Manager (D365 F&O) in London
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We think you need these skills to ace Finance Systems Manager (D365 F&O) in London
Some tips for your application 🫡
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How to prepare for a job interview at JSS
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
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