At a Glance
- Tasks: Manage and enhance Oracle HCM systems for a global enterprise.
- Company: Respected global services business with a strong brand presence.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Fast-paced, dynamic environment with a focus on quality and governance.
- Why this job: Be the go-to expert in Oracle HCM and drive impactful improvements.
- Qualifications: 8+ years of hands-on Oracle HCM experience and strong configuration skills.
The predicted salary is between 80000 - 100000 £ per year.
A highly respected global services business with a strong international brand is seeking a senior Oracle HCM professional to take ownership of its live, enterprise wide HCM platform. This is a hands on operational role, not a project position. The successful candidate will play a critical role in ensuring the stability, quality, and continuous improvement of Oracle HCM across a large, multi country footprint.
The Opportunity
You will act as the technical and functional owner of the Oracle HCM landscape, working directly in the system to configure, support, and enhance core HCM capabilities. The role combines deep Oracle expertise with strong operational discipline, controlling demand through a structured ticketing and managed services model. The environment is complex, global, and business critical requiring someone comfortable operating at pace while maintaining strong governance and quality.
Key Responsibilities
- Oracle HCM Operations & Delivery
- Hands on configuration and support across Core HR, Time & Labor, Absence, Recruiting, Redwood UI, and Journeys
- Direct ownership of live system stability, issue resolution, and approved enhancements
- Translating business requirements into practical, scalable Oracle HCM solutions
- Configuration and extension of Redwood pages and Journeys (including onboarding and offboarding) using VB Studio Express
- Ticket Governance & Managed Services Oversight
- End to end control of support tickets and enhancement demand via a formal ticketing model
- Partnering closely with an AMS provider to assess, prioritise, design, deliver, and validate changes
- Driving sustainable solutions and continuous improvement, not just ticket closure
- Testing, Releases & Quality Control
- Coordinating system, regression, and release testing
- Managing Oracle quarterly release impacts and deployment readiness
- Ensuring changes are well documented, controlled, and low risk
- Providing visibility on platform health, demand, risks, and dependencies
Required Experience
- Extensive hands on Oracle Fusion Cloud HCM experience (typically 8+ years)
- Strong configuration expertise across Core HR, T&L, Absence, Recruiting, Redwood and Journeys
- Proven experience operating in a live, global Oracle HCM environment
- Experience with Redwood UI extension and Journeys configuration
- Strong understanding of Oracle HCM architecture and dependencies
- Oracle Integration Cloud (OIC) knowledge advantageous
Global Technical Solution Manager – Oracle HCM in Leicester employer: JSS
Join a highly respected global services business in Central London, where you will thrive in a dynamic hybrid work environment that fosters innovation and collaboration. As a Global Technical Solution Manager for Oracle HCM, you will benefit from a culture that prioritises employee growth, offering continuous learning opportunities and the chance to make a significant impact on a critical enterprise-wide platform. With a commitment to quality and governance, this role not only provides a challenging and rewarding career path but also the unique advantage of working within a complex, multi-country landscape that values your expertise.
StudySmarter Expert Advice🤫
We think this is how you could land Global Technical Solution Manager – Oracle HCM in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the Oracle HCM space and let them know you're on the hunt for a Global Technical Solution Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with Oracle HCM! If you haven't already, dive into some practical projects or case studies that showcase your skills in configuration and support. This will not only boost your confidence but also give you solid examples to discuss during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your knowledge of Oracle HCM architecture and be ready to discuss how you've tackled challenges in live environments. We want to see how you think on your feet and solve problems.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and ready to take on the exciting challenges ahead.
We think you need these skills to ace Global Technical Solution Manager – Oracle HCM in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Global Technical Solution Manager. Highlight your hands-on experience with Oracle HCM and any specific projects that showcase your skills in configuration and support.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this operational role. Mention your experience in managing live systems and how you ensure stability and quality in Oracle HCM.
Showcase Your Problem-Solving Skills:In your application, don’t forget to include examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate their ability to drive sustainable solutions and continuous improvement.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at JSS
✨Know Your Oracle HCM Inside Out
Make sure you brush up on your Oracle HCM knowledge before the interview. Be ready to discuss your hands-on experience with Core HR, Time & Labour, and other key areas mentioned in the job description. This will show that you’re not just familiar with the system but can also contribute effectively from day one.
✨Demonstrate Problem-Solving Skills
Since this role involves issue resolution and continuous improvement, prepare examples of how you've tackled challenges in previous positions. Think about specific instances where you’ve improved system stability or enhanced functionality, and be ready to share these stories during the interview.
✨Familiarise Yourself with Ticketing Systems
Understanding the ticket governance and managed services model is crucial for this role. If you have experience with similar systems, be prepared to discuss how you’ve managed support tickets and prioritised enhancements in the past. This will highlight your operational discipline and ability to work in a structured environment.
✨Show Your Collaborative Side
This position requires close partnership with an AMS provider, so it’s important to demonstrate your teamwork skills. Think of examples where you’ve successfully collaborated with others to achieve a common goal, especially in a global context. This will illustrate your ability to work effectively in a complex, multi-country environment.
