At a Glance
- Tasks: Lead the transformation of the Order to Cash process in a global environment.
- Company: Join a leading international professional services organisation with a strong reputation.
- Benefits: Competitive day rate, flexible working model, and high-impact visibility.
- Other info: Dynamic role with opportunities for significant impact and career growth.
- Why this job: Shape and drive a global OTC transformation agenda with senior leadership exposure.
- Qualifications: Proven experience in OTC leadership and transformation within complex environments.
The predicted salary is between 80000 - 100000 € per year.
Location: London (Hybrid)
Contract: Interim / Contract Assignment
Sector: International Professional Services
Overview
We are partnering with a leading international professional services organisation undergoing a significant finance transformation to appoint an experienced Head of Order to Cash / OTC Global Process Owner (GPO) at Director level. This is a critical leadership role responsible for driving the end to end transformation of the OTC function, with a particular focus on credit, collections, billing and cash optimisation across a complex, multi-entity global environment.
Key Responsibilities
- Own and lead the global Order to Cash (OTC) process, acting as the GPO across credit, billing, collections, dispute management and cash application
- Drive transformation and optimisation initiatives to improve DSO, working capital and cash flow performance
- Lead the design and implementation of best practice credit strategies, policies and governance frameworks across regions
- Partner closely with Finance, Commercial and Operations teams to embed a customer centric and commercially aligned OTC model
- Drive standardisation, process harmonisation and automation across a global shared services / SSC / GBS environment
- Oversee third-party providers and offshore delivery teams where applicable
- Deliver sustainable improvements through systems, data, reporting and controls enhancements
Key Requirements
- Proven experience as a Head of OTC / OTC GPO / Head of Credit within a complex, international business
- Strong background in professional services or similarly complex billing environments (WIP, billing cycles, revenue recognition nuances)
- Demonstrated success delivering OTC transformation programmes, including process redesign and operating model change
- Deep expertise across credit risk, collections strategies, dispute management and cash forecasting
- Experience working within or alongside shared services / GBS models
- Strong stakeholder management skills with the ability to influence at C-suite and senior leadership level
- Experience with ERP / finance platforms (Workday Financials would be a benefit) and enabling technologies
Why Apply?
- Opportunity to shape and lead a global OTC transformation agenda
- Work within a highly regarded international professional services organisation
- Visible, high-impact role with direct exposure to senior leadership
- Competitive day rate and flexible working model
Interim - Head of Order to Cash / OTC GPO (Head of Credit) – Director Level employer: JSS
Join a prestigious international professional services organisation that values innovation and transformation, offering you the chance to lead a critical global OTC function from London. With a strong emphasis on employee growth, you will benefit from a dynamic work culture that encourages collaboration and creativity, alongside competitive remuneration and a flexible hybrid working model. This role not only provides a platform for impactful leadership but also positions you at the forefront of a significant finance transformation, making it an exceptional opportunity for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Interim - Head of Order to Cash / OTC GPO (Head of Credit) – Director Level
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and professional services sectors. Let them know you're on the lookout for opportunities, especially roles like the Head of OTC. You never know who might have the inside scoop on openings.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of credit strategies and cash optimisation. Be ready to discuss how you've driven transformation in previous roles. We want to see you shine as a leader!
✨Tip Number 3
Don’t underestimate the power of social media! Follow companies you're interested in and engage with their content. This can help you get noticed and show your enthusiasm for the industry.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Interim - Head of Order to Cash / OTC GPO (Head of Credit) – Director Level
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of Order to Cash. Highlight your experience in credit, collections, and billing, and don’t forget to mention any transformation initiatives you've led. We want to see how you can drive change!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this Director level role. Share specific examples of your past successes in OTC transformation and how they relate to the responsibilities outlined in the job description.
Showcase Your Leadership Skills:This role is all about leadership, so make sure to highlight your experience managing teams and influencing stakeholders at senior levels. We’re looking for someone who can lead with confidence and drive results across a global environment.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at JSS
✨Know Your OTC Inside Out
Make sure you have a solid understanding of the Order to Cash process, especially in relation to credit, collections, and billing. Brush up on your knowledge of best practices and recent trends in the industry, as this will help you demonstrate your expertise during the interview.
✨Showcase Transformation Success
Prepare specific examples of past transformation programmes you've led or been a part of. Highlight how you improved DSO, working capital, or cash flow performance. This will show that you not only understand the theory but also have practical experience in driving change.
✨Engage with Stakeholders
Be ready to discuss how you've successfully managed relationships with stakeholders at all levels, particularly C-suite executives. Think of examples where your influence led to positive outcomes, as this role requires strong stakeholder management skills.
✨Familiarise Yourself with Relevant Technologies
If you have experience with ERP systems like Workday Financials, make sure to mention it. Even if you haven't used it directly, understanding how technology can enhance the OTC process will be beneficial. Be prepared to discuss how you've leveraged technology in previous roles.
