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For Companies At a Glance
- Tasks: Manage and enhance Oracle HCM systems for a global enterprise.
- Company: Respected global services business with a strong brand presence.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Fast-paced, dynamic environment with a focus on quality and governance.
- Why this job: Be the go-to expert in Oracle HCM and drive impactful improvements.
- Qualifications: 8+ years of hands-on Oracle HCM experience and strong configuration skills.
The predicted salary is between 70000 - 90000 £ per year.
A highly respected global services business with a strong international brand is seeking a senior Oracle HCM professional to take ownership of its live, enterprise wide HCM platform. This is a hands on operational role, not a project position. The successful candidate will play a critical role in ensuring the stability, quality, and continuous improvement of Oracle HCM across a large, multi country footprint.
The Opportunity
You will act as the technical and functional owner of the Oracle HCM landscape, working directly in the system to configure, support, and enhance core HCM capabilities. The role combines deep Oracle expertise with strong operational discipline, controlling demand through a structured ticketing and managed services model. The environment is complex, global, and business critical requiring someone comfortable operating at pace while maintaining strong governance and quality.
Key Responsibilities
- Oracle HCM Operations & Delivery
- Hands on configuration and support across Core HR, Time & Labor, Absence, Recruiting, Redwood UI, and Journeys
- Direct ownership of live system stability, issue resolution, and approved enhancements
- Translating business requirements into practical, scalable Oracle HCM solutions
- Configuration and extension of Redwood pages and Journeys (including onboarding and offboarding) using VB Studio Express
- Ticket Governance & Managed Services Oversight
- End to end control of support tickets and enhancement demand via a formal ticketing model
- Partnering closely with an AMS provider to assess, prioritise, design, deliver, and validate changes
- Driving sustainable solutions and continuous improvement, not just ticket closure
- Testing, Releases & Quality Control
- Coordinating system, regression, and release testing
- Managing Oracle quarterly release impacts and deployment readiness
- Ensuring changes are well documented, controlled, and low risk
- Providing visibility on platform health, demand, risks, and dependencies
Required Experience
- Extensive hands on Oracle Fusion Cloud HCM experience (typically 8+ years)
- Strong configuration expertise across Core HR, T&L, Absence, Recruiting, Redwood and Journeys
- Proven experience operating in a live, global Oracle HCM environment
- Experience with Redwood UI extension and Journeys configuration
- Strong understanding of Oracle HCM architecture and dependencies
- Oracle Integration Cloud (OIC) knowledge advantageous
Global Technical Solution Manager – Oracle HCM in Coventry employer: JSS
Contact Detail:
JSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Technical Solution Manager – Oracle HCM in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the Oracle HCM space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get ready for those interviews! Brush up on your Oracle HCM knowledge and be prepared to discuss your hands-on experience. We want to hear about how you've tackled challenges and improved systems in your previous roles.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, highlight specific examples where you've resolved issues or enhanced processes within Oracle HCM. This will demonstrate your operational discipline and ability to drive continuous improvement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Global Technical Solution Manager – Oracle HCM in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Global Technical Solution Manager. Highlight your hands-on Oracle HCM experience and any specific projects that showcase your skills in configuration and support.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this operational role. Share examples of how you've ensured system stability and driven continuous improvement in previous positions.
Showcase Your Technical Skills: Don’t hold back on detailing your technical expertise! Mention your experience with Core HR, Time & Labor, and Redwood UI. We want to see how you can bring your knowledge to our complex, global environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you into our system quickly!
How to prepare for a job interview at JSS
✨Know Your Oracle HCM Inside Out
Make sure you brush up on your Oracle HCM knowledge before the interview. Be ready to discuss your hands-on experience with Core HR, Time & Labour, and other key areas mentioned in the job description. This will show that you’re not just familiar with the system but can also contribute effectively from day one.
✨Demonstrate Problem-Solving Skills
Since this role involves issue resolution and continuous improvement, prepare examples of how you've tackled challenges in previous positions. Think about specific instances where you’ve enhanced system stability or improved processes, and be ready to share these stories during the interview.
✨Familiarise Yourself with Ticketing Systems
Understanding the ticket governance and managed services model is crucial for this role. If you have experience with similar systems, be prepared to discuss how you’ve managed support tickets and prioritised enhancements in the past. This will highlight your operational discipline and ability to work in a structured environment.
✨Showcase Your Collaboration Skills
This position requires close partnership with an AMS provider, so it’s important to demonstrate your ability to work collaboratively. Prepare to talk about how you’ve successfully partnered with teams or external providers in the past to deliver effective solutions and drive improvements.