At a Glance
- Tasks: Lead the transformation of the Order to Cash process in a global environment.
- Company: Join a leading international professional services organisation.
- Benefits: Competitive day rate and flexible hybrid working model.
- Other info: Opportunity for high-impact work in a dynamic, complex billing environment.
- Why this job: Shape a global OTC transformation agenda with direct senior leadership exposure.
- Qualifications: Proven experience in OTC leadership and strong stakeholder management skills.
The predicted salary is between 80000 - 100000 € per year.
Location: London (Hybrid)
Contract: Interim / Contract Assignment
Sector: International Professional Services
Overview
We are partnering with a leading international professional services organisation undergoing a significant finance transformation to appoint an experienced Head of Order to Cash / OTC Global Process Owner (GPO) at Director level. This is a critical leadership role responsible for driving the end to end transformation of the OTC function, with a particular focus on credit, collections, billing and cash optimisation across a complex, multi-entity global environment.
Key Responsibilities
- Own and lead the global Order to Cash (OTC) process, acting as the GPO across credit, billing, collections, dispute management and cash application
- Drive transformation and optimisation initiatives to improve DSO, working capital and cash flow performance
- Lead the design and implementation of best practice credit strategies, policies and governance frameworks across regions
- Partner closely with Finance, Commercial and Operations teams to embed a customer centric and commercially aligned OTC model
- Drive standardisation, process harmonisation and automation across a global shared services / SSC / GBS environment
- Oversee third-party providers and offshore delivery teams where applicable
- Deliver sustainable improvements through systems, data, reporting and controls enhancements
Key Requirements
- Proven experience as a Head of OTC / OTC GPO / Head of Credit within a complex, international business
- Strong background in professional services or similarly complex billing environments (WIP, billing cycles, revenue recognition nuances)
- Demonstrated success delivering OTC transformation programmes, including process redesign and operating model change
- Deep expertise across credit risk, collections strategies, dispute management and cash forecasting
- Experience working within or alongside shared services / GBS models
- Strong stakeholder management skills with the ability to influence at C-suite and senior leadership level
- Experience with ERP / finance platforms (Workday Financials would be a benefit) and enabling technologies
Why Apply?
- Opportunity to shape and lead a global OTC transformation agenda
- Work within a highly regarded international professional services organisation
- Visible, high-impact role with direct exposure to senior leadership
- Competitive day rate and flexible working model
Interim - Head of Order to Cash / OTC GPO (Head of Credit) - Director Level in City of London employer: JSS
Join a prestigious international professional services organisation that values innovation and transformation, offering you the chance to lead a critical OTC function in a dynamic hybrid work environment in London. With a strong focus on employee growth, you will benefit from competitive remuneration and the opportunity to influence senior leadership while driving impactful change across global operations. Experience a collaborative culture that prioritises customer-centric solutions and embraces best practices in finance transformation.
StudySmarter Expert Advice🤫
We think this is how you could land Interim - Head of Order to Cash / OTC GPO (Head of Credit) - Director Level in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and professional services sectors. Let them know you're on the lookout for opportunities, especially roles like the Head of OTC. You never know who might have the inside scoop on openings.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of credit strategies and cash optimisation. We recommend practising common interview questions related to OTC transformation. Show them you’re not just a fit on paper but also in person!
✨Tip Number 3
Don’t underestimate the power of social media! Follow companies you’re interested in and engage with their content. This can help you get noticed and might even lead to direct conversations with hiring managers.
✨Tip Number 4
Apply through our website! We’ve got a range of exciting roles, including the one you’re eyeing. It’s a straightforward way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces!
We think you need these skills to ace Interim - Head of Order to Cash / OTC GPO (Head of Credit) - Director Level in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of Order to Cash. Highlight your experience in credit, collections, and billing, and don’t forget to showcase any transformation projects you've led. We want to see how you can drive change!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this Director-level role. Share specific examples of your successes in OTC transformation and how you’ve influenced senior leadership. We love a good story!
Showcase Your Leadership Skills:This role is all about leadership, so make sure to highlight your experience managing teams and driving initiatives. Talk about how you've partnered with different departments to create a customer-centric OTC model. We’re looking for someone who can inspire others!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at JSS
✨Know Your OTC Inside Out
Make sure you brush up on your knowledge of the Order to Cash process, especially in areas like credit risk and collections strategies. Be ready to discuss specific examples from your past experiences where you've successfully driven transformation initiatives.
✨Showcase Your Leadership Skills
As this role is at a director level, it's crucial to demonstrate your leadership capabilities. Prepare to share stories about how you've led teams through change, influenced stakeholders at the C-suite level, and implemented best practices in complex environments.
✨Understand the Business Context
Familiarise yourself with the company’s operations and the challenges they face in their OTC function. This will help you tailor your responses and show that you're not just a fit for the role, but also for the organisation's culture and goals.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about their current OTC challenges, transformation goals, or how they measure success in this role. This shows your genuine interest and strategic thinking.
