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- Tasks: Lead and manage CRM technical projects from start to finish, ensuring timely delivery.
- Company: Join a global tech leader focused on innovative CRM solutions.
- Benefits: Enjoy a hybrid work model with flexible hours and collaborative team culture.
- Why this job: Be part of impactful projects that enhance customer management and drive business success.
- Qualifications: Experience in technical project management and CRM implementation, especially with Microsoft D365.
- Other info: Opportunity for growth and learning in a dynamic, supportive environment.
The predicted salary is between 43200 - 72000 £ per year.
Hybrid role (3 days a week in the office) for 6 months +.
Our Global Technical Client is looking for a Technical Project Manager to oversee and manage the technical workstream of the CRM implementation from inception to completion, ensuring it is completed on time, within scope, and budget. The Technical Project Manager will work closely with various stakeholders, including development teams, clients, and senior management, to deliver high-quality solutions that meet business objectives.
Responsibilities:
- Lead and manage multiple technical workstreams/developments simultaneously, ensuring alignment with the overall programme strategy, plan and aligned to company goals and strategies.
- Lead Technical Team including Technical Architect, Technical Product Specialist, Technical Product Owner.
- Develop detailed project plans, including scope, timelines, resource allocation, and risk management strategies all congruent with the overall programme.
- Coordinate and collaborate with cross-functional teams, including developers, designers, and QA engineers, to ensure project milestones and deliverables are met.
- Be the key expert and decision maker on technical approach by efficient alignment of the programme technical goals with key technical leads.
- Communicate project status, updates, and risks to stakeholders effectively, ensuring transparency and alignment throughout the project lifecycle.
- Identify, track, and mitigate project risks and issues, ensuring timely resolution and minimal impact on project timelines and quality.
What we need from you:
- Experience of best practice ways of working on development programmes, providing from a technical perspective common pitfalls, risks and mitigations, ideally in respect to implementing Microsoft D365.
- Experience of End to End CRM programmes.
- Proven experience as a Technical Project Manager.
- Knowledge and experience of Customer Management.
- Experience of working with 3rd party partners.
- Excellent communication and interpersonal skills.
- A proactive, can-do approach and a willingness to learn from or share best practice experience with the team.
- Strong analytical and problem-solving skills.
- Experience with data migration and integration in CRM projects.
CRM Technical Project Manager - D365 employer: JSS Transform
Contact Detail:
JSS Transform Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Technical Project Manager - D365
✨Tip Number 1
Familiarise yourself with Microsoft D365 and its functionalities. Understanding the platform inside out will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the CRM and project management fields. Attend relevant meetups or webinars to connect with others who may have insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed technical projects in the past. Highlight your experience with risk management and stakeholder communication, as these are crucial for this role.
✨Tip Number 4
Stay updated on the latest trends and best practices in CRM implementations. Being knowledgeable about current challenges and solutions can set you apart during discussions with our hiring team.
We think you need these skills to ace CRM Technical Project Manager - D365
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Technical Project Manager, especially in CRM implementations and Microsoft D365. Use specific examples to demonstrate your skills in managing technical workstreams and leading teams.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss your experience with end-to-end CRM programmes and how you have successfully managed project risks and timelines in the past.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure that your application reflects your ability to convey complex technical information clearly. Use concise language and structure your application logically.
Highlight Problem-Solving Experience: Provide examples of how you've identified and mitigated risks in previous projects. This will demonstrate your analytical skills and proactive approach, which are essential for the Technical Project Manager position.
How to prepare for a job interview at JSS Transform
✨Showcase Your Technical Expertise
As a Technical Project Manager for D365, it's crucial to demonstrate your understanding of CRM systems and Microsoft D365 specifically. Be prepared to discuss your previous experiences with technical implementations and how you navigated challenges in those projects.
✨Highlight Your Leadership Skills
You'll be leading a technical team, so it's important to convey your leadership style. Share examples of how you've successfully managed teams, coordinated with cross-functional groups, and ensured project milestones were met while maintaining team morale.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and risk management strategies. Prepare scenarios from your past experiences where you identified risks, implemented mitigation strategies, and ensured project success despite challenges.
✨Communicate Clearly and Effectively
Strong communication skills are essential for this role. Practice articulating complex technical concepts in a way that is understandable to non-technical stakeholders. This will demonstrate your ability to keep everyone aligned and informed throughout the project lifecycle.
