CRM Delivery Project Manager - D365
CRM Delivery Project Manager - D365

CRM Delivery Project Manager - D365

Milton Keynes Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead and manage CRM implementation projects, ensuring timely delivery and alignment with business goals.
  • Company: Join a global technical leader focused on innovative CRM solutions and client success.
  • Benefits: Enjoy a hybrid work model, flexible hours, and opportunities for professional growth.
  • Why this job: Be part of a dynamic team, drive impactful projects, and enhance your project management skills.
  • Qualifications: Experience in technical project management, CRM programmes, and strong communication skills required.
  • Other info: This is a 6-month contract role with potential for extension.

The predicted salary is between 43200 - 72000 £ per year.

Hybrid role (3 days a week in the office) for 6 months +.

Our Global Technical Client is looking for a Project Manager to oversee and manage the technical workstream of the CRM implementation from inception to completion, ensuring it is completed on time, within scope, and budget. The Technical Project Manager will work closely with various stakeholders, including development teams, clients, and senior management, to deliver high-quality solutions that meet business objectives.

Responsibilities:

  • Lead and manage multiple technical workstreams/developments simultaneously, ensuring alignment with the overall programme strategy, plan and aligned to company goals and strategies.
  • Lead Technical Team including Technical Architect, Technical Product Specialist, Technical Product Owner.
  • Develop detailed project plans, including scope, timelines, resource allocation, and risk management strategies all congruent with the overall programme.
  • Coordinate and collaborate with cross-functional teams, including developers, designers, and QA engineers, to ensure project milestones and deliverables are met.
  • Be the key expert and decision maker on technical approach by efficient alignment of the programme technical goals with key technical leads.
  • Communicate project status, updates, and risks to stakeholders effectively, ensuring transparency and alignment throughout the project lifecycle.
  • Identify, track, and mitigate project risks and issues, ensuring timely resolution and minimal impact on project timelines and quality.

What we need from you:

  • Experience of best practice ways of working on development programmes, providing from a technical perspective common pitfalls, risks and mitigations, ideally in respect to implementing Microsoft D365.
  • Experience of End to End CRM programmes.
  • Proven experience as a Technical Project Manager.
  • Knowledge and experience of Customer Management.
  • Experience of working with 3rd party partners.
  • Excellent communication and interpersonal skills.
  • A proactive, can-do approach and a willingness to learn from or share best practice experience with the team.
  • Strong analytical and problem-solving skills.
  • Experience with data migration and integration in CRM projects.

CRM Delivery Project Manager - D365 employer: JSS Transform

As a leading global technical client, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and collaboration. Our hybrid working model allows for flexibility while ensuring that our team members are supported through comprehensive training and development opportunities, making it an ideal environment for those looking to advance their careers in project management. Join us to be part of a forward-thinking organisation that values innovation and teamwork, all while working in a vibrant office location that encourages creativity and connection.
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Contact Detail:

JSS Transform Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CRM Delivery Project Manager - D365

✨Tip Number 1

Network with professionals in the CRM and D365 space. Attend industry events, webinars, or local meetups to connect with others who may have insights or opportunities related to the Project Manager role.

✨Tip Number 2

Familiarise yourself with Microsoft D365 and its implementation best practices. Consider taking online courses or certifications that can enhance your understanding and demonstrate your commitment to potential employers.

✨Tip Number 3

Prepare to discuss specific examples of your past project management experiences, particularly those involving CRM systems. Be ready to highlight how you managed risks, coordinated teams, and delivered projects on time and within budget.

✨Tip Number 4

Showcase your communication skills during any interactions with us. As a Project Manager, effective communication is key, so be clear and concise when discussing your experiences and how they relate to the role.

We think you need these skills to ace CRM Delivery Project Manager - D365

Project Management
Technical Leadership
Microsoft D365 Implementation
CRM Systems Knowledge
Risk Management
Stakeholder Communication
Cross-Functional Collaboration
Data Migration and Integration
Analytical Skills
Problem-Solving Skills
Resource Allocation
Agile Methodologies
Time Management
Interpersonal Skills
Proactive Approach

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in managing CRM projects, particularly with Microsoft D365. Use specific examples that demonstrate your ability to lead technical teams and manage project timelines effectively.

Craft a Compelling Cover Letter: In your cover letter, emphasise your experience with end-to-end CRM programmes and your understanding of common pitfalls in technical project management. Show how your proactive approach aligns with the company's goals.

Highlight Key Skills: Clearly outline your skills in communication, problem-solving, and risk management. Mention any experience you have with data migration and integration, as these are crucial for the role.

Showcase Stakeholder Management: Provide examples of how you've effectively communicated project status and updates to stakeholders in previous roles. This will demonstrate your ability to maintain transparency and alignment throughout the project lifecycle.

How to prepare for a job interview at JSS Transform

✨Showcase Your Technical Expertise

As a Project Manager for D365, it's crucial to demonstrate your understanding of CRM systems and technical project management. Be prepared to discuss specific experiences where you've successfully managed similar projects, highlighting your knowledge of Microsoft D365 and any challenges you overcame.

✨Communicate Clearly and Effectively

Given the role's emphasis on stakeholder communication, practice articulating your thoughts clearly. Use examples from past projects to illustrate how you kept stakeholders informed and aligned throughout the project lifecycle, ensuring transparency and collaboration.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to manage risks. Prepare scenarios where you had to identify, track, and mitigate project risks, detailing your approach and the outcomes. This will showcase your analytical abilities and proactive mindset.

✨Demonstrate Your Leadership Skills

As you'll be leading a technical team, be ready to discuss your leadership style and how you motivate and guide team members. Share examples of how you've successfully led cross-functional teams, ensuring alignment with project goals and fostering a collaborative environment.

CRM Delivery Project Manager - D365
JSS Transform
J
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