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For Companies At a Glance
- Tasks: Gather and analyse business requirements for CRM systems, ensuring clarity and alignment with objectives.
- Company: Join a leading multinational software company known for innovation and growth.
- Benefits: Enjoy a competitive salary, bonus, hybrid work model, and comprehensive benefits.
- Why this job: Be part of a dynamic team that drives impactful change in business processes and systems.
- Qualifications: Proven experience as a Business Analyst, preferably with CRM system implementation.
- Other info: This is a hybrid role, requiring 3 days in the office.
The predicted salary is between 54000 - 78000 £ per year.
Hybrid role (3 days in the office)
£65K base + bonus + benefits
Our Multinational Software client is looking for a Business Analyst to take responsibility for gathering, analysing, documenting, and managing business requirements through the full lifecycle of the programme, from initial scoping through to detailed requirements during the build and test stages.
Responsibilities
- Requirements Gathering: Collaborate with business stakeholders to elicit and document their CRM requirements. Conduct interviews, workshops, and surveys to gather comprehensive business needs. Analyse existing processes and systems to identify pain points and areas for improvement.
- Documentation: Create clear and detailed business and functional requirement documents (BRDs/FRDs). Develop process flow diagrams, use cases, and other visual aids to illustrate requirements. Maintain version control and ensure proper documentation management.
- Requirements Analysis: Analyse and prioritize requirements to ensure they align with business objectives. Evaluate the impact of proposed changes on existing systems and processes. Collaborate with technical teams to identify feasible solutions.
- Stakeholder Communication: Act as a liaison between business stakeholders and technical teams. Facilitate communication and collaboration to resolve conflicts and ensure clarity in requirements.
- Solution Design Support: Collaborate with solution architects and designers to develop the Sales system's functional design. Ensure that the proposed solution meets business requirements.
Skills & Experience
Proven experience as a Business Analyst. It is essential that you have wide experience of being the analyst for business systems changes. It will be strongly beneficial if you have been the business analyst responsible for the implementation of a Customer relationship management (CRM) system.
CRM Business Analyst - Perm employer: JSS Transform
Contact Detail:
JSS Transform Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Business Analyst - Perm
✨Tip Number 1
Network with professionals in the CRM and business analysis fields. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends, which can give you an edge in interviews.
✨Tip Number 2
Familiarise yourself with the specific CRM systems that the company uses. Research their software solutions and understand how they align with business needs, as this knowledge will impress during discussions with stakeholders.
✨Tip Number 3
Prepare to discuss your previous experiences in detail, especially any projects where you gathered requirements or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Showcase your communication skills by practising how to explain complex concepts simply. As a liaison between technical teams and stakeholders, being able to convey information clearly is crucial for this role.
We think you need these skills to ace CRM Business Analyst - Perm
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a CRM Business Analyst. Familiarise yourself with requirements gathering, documentation, and stakeholder communication as these are key aspects of the role.
Tailor Your CV: Highlight your relevant experience as a Business Analyst, especially any work related to CRM systems. Use specific examples that demonstrate your skills in requirements analysis and documentation to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background aligns with the job description and express your enthusiasm for contributing to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Business Analyst.
How to prepare for a job interview at JSS Transform
✨Understand the CRM Landscape
Familiarise yourself with various CRM systems and their functionalities. Be prepared to discuss how different CRM solutions can address business needs, as this will demonstrate your expertise and understanding of the role.
✨Showcase Your Requirements Gathering Skills
Prepare examples of how you've successfully gathered and documented requirements in previous roles. Highlight specific techniques you used, such as interviews or workshops, to illustrate your ability to engage stakeholders effectively.
✨Emphasise Your Analytical Abilities
Be ready to discuss how you've analysed existing processes and identified areas for improvement. Use concrete examples to showcase your problem-solving skills and your approach to prioritising requirements based on business objectives.
✨Communicate Clearly and Confidently
As a liaison between stakeholders and technical teams, strong communication is key. Practice articulating complex ideas simply and clearly, and be prepared to discuss how you've facilitated collaboration in past projects.
