Project Management Officer

An exciting opportunity has arisen for a dynamic and experienced PMO Manager to take the lead in driving governance and operational excellence for a major business transformation programme. This hands-on role will balance strategic oversight with direct involvement in PMO activities, ensuring the programme remains on track, within scope, and aligned with organisational objectives. The successful candidate will serve as a key point of coordination, working closely with the Programme Manager and stakeholders to enable seamless execution and delivery.

Key Responsibilities

• Scope and Dependency Management: Ensure alignment across all programme workstreams, proactively identifying and managing dependencies. Oversee internal and external dependency tracking, facilitating collaboration across teams to mitigate potential impacts on timelines.
• Governance, Decision Making, and Change Control: Maintain and refine governance frameworks to support structured decision-making and change control processes. Ensure all programme decisions are properly documented, reviewed, and aligned with PMO best practices to drive transparency and accountability.
• RAID (Risks, Assumptions, Issues, Dependencies) Management: Proactively manage and monitor the RAID log, identifying and mitigating risks and issues that could impact programme success. Act as an escalation point for unresolved risks, ensuring appropriate stakeholder engagement and resolution.
• Quality Management and Programme Administration: Drive adherence to quality standards across all workstreams, ensuring deliverables meet established criteria. Oversee document management practices to ensure accessibility, version control, and compliance with programme guidelines.
• Resource Management: Manage resource allocation and onboarding/offboarding processes to ensure optimal staffing levels. Work closely with workstream leads to resolve resource constraints and enhance team efficiency. Collaborate with finance teams to oversee budgeting, expenditure tracking, and financial reporting to maintain alignment with programme objectives.
• Time Management: Partner with programme planners to track progress against key milestones, identifying and mitigating any potential delays.
• Reporting: Produce regular programme reports and dashboards to provide clear visibility into progress, risks, and performance. Ensure timely and transparent communication with all stakeholders.
• Folder and Document Management: Maintain robust document control and storage systems, ensuring compliance with governance standards. Oversee tools for tracking team attendance and availability to support effective resource planning.
• Process Improvement and Optimisation: Continuously assess and enhance PMO processes, leveraging automation and best practices to drive efficiency. Lead hands-on implementation of process improvements to enhance programme visibility and tracking.
• Stakeholder Engagement and Management: Act as a liaison between programme leadership, workstreams, and stakeholders to ensure alignment and effective communication. Proactively manage expectations and provide direct support to workstreams, resolving conflicts as needed.
• Compliance and Governance: Ensure programme activities adhere to established PMO standards and wider organisational policies. Maintain oversight of documentation, decision tracking, and approvals to drive compliance and transparency.
• Team Leadership and Development: Lead by example, actively participating in daily PMO operations to foster a high-performance culture. Provide mentorship and guidance to PMO team members, supporting their professional growth and ensuring delivery excellence.

Required Skills & Experience

• Experience: Minimum of 5 years of experience in programme or project management, with at least 3 years in a PMO leadership role.
• Skills & Abilities: Strong delivery focus with a proactive, results-driven mindset. Ability to engage and influence senior stakeholders, including C-suite executives. Excellent communication and relationship management skills. Strong decision-making, prioritisation, and problem-solving abilities. Expertise in business analysis, project management, and governance frameworks. Confident in writing processes and implementing governance structures.
• Personal Attributes: Proactive & Results-Oriented: Takes initiative to drive programme success and meet milestones. Attention to Detail: Highly meticulous in tracking, reporting, and quality assurance. Collaborative & Hands-On: A team player willing to step in where needed to support the programme’s success.

This role offers an exciting opportunity to play a pivotal role in a large-scale transformation programme. If you thrive in a fast-paced environment and are passionate about delivering structured governance and operational excellence, we encourage you to apply.