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For Companies At a Glance
- Tasks: Handle inbound enquiries, convert leads, and build commercial relationships in a dynamic sales role.
- Company: A growing specialist business in sash window repair and restoration.
- Benefits: Competitive salary, performance-led commission, and clear progression opportunities.
- Why this job: Join a young, ambitious team and make a real impact on sales growth.
- Qualifications: Strong phone skills, organisation, and a drive for results are essential.
- Other info: Fast-paced environment with significant growth potential and direct access to decision-makers.
The predicted salary is between 28000 - 40000 £ per year.
A growing specialist business within the traditional sash window repair, restoration and replacement sector is looking to hire an Internal Sales & Sales Coordination Executive. Demand is strong, with a high volume of inbound enquiries generated through digital marketing, alongside increasing commercial and heritage-led opportunities. This role is central to controlling enquiries, qualifying leads correctly, converting opportunities efficiently, and developing outbound commercial relationships. This is a key operational and sales hire in a young, ambitious business with significant growth potential.
The Role
This is a hands-on internal sales role combining inbound enquiry handling, remote selling, outbound commercial activity, and sales coordination. You will take ownership of enquiries from first contact through to conversion or handover, ensuring every opportunity is handled correctly and followed through. Speed, accuracy, confidence and ownership are essential.
Key Responsibilities
- Inbound Enquiry Handling & Appointment Booking
- Answer inbound calls and respond to website enquiries promptly
- Qualify all enquiries accurately at first contact
- For enquiries involving 3 or more windows: Qualify only
- Book appointments for field sales staff
- Follow defined booking rules with no discretion to override
- Ensure visits are booked accurately and efficiently
- Remote Internal Sales – Smaller or Distant Works
- Handle enquiries involving: 1–2 windows, or 3-window enquiries located over 150 miles away
- Request photographs via WhatsApp (internal, external, close-up and distance shots)
- Assess scope of works remotely
- Sell repair or renewal solutions over the phone
- Close deals without site visits where appropriate
- Outbound & Commercial Internal Sales
- Carry out proactive outbound calling to: Architects, Developers, Commercial and heritage-focused organisations
- Build relationships and generate new commercial opportunities
- Qualify projects and pass suitable opportunities to senior sales or management
- Sales Coordination & Pipeline Control
- Coordinate engineer surveys, site reports, pricing and proposals
- Chase actions and resolve delays quickly
- Maintain clear visibility of the sales pipeline and next actions
- Escalate issues where service levels or timelines are at risk
What Success Looks Like:
- Fast response times to all inbound enquiries
- Correct qualification and routing of every lead
- Strong conversion of 1–2 window enquiries through internal sales
- Efficient use of sales team time
- A growing outbound and commercial pipeline
- Engineers focused on delivery, not sales administration
The Ideal Candidate:
This role will suit someone who is:
- Commercially sharp and confident on the phone
- Highly organised and detail-driven
- Comfortable pushing for decisions and outcomes
- Calm under pressure and decisive
- Motivated by performance and earning potential
- Comfortable operating in a business where structure is still being built
You must be willing to take ownership and enforce process, not simply support it.
Background & Experience
Strong candidates may come from:
- Sash window, glazing or heritage joinery businesses
- Home improvement or retrofit sales environments
- Construction or building services internal sales roles
- Survey-led or technically informed sales processes
What’s on Offer
£32,000 – £40,000 basic salary (depending on experience), Performance-led commission structure, Strong existing inbound demand, Clear authority within the sales process, Direct access to decision-makers, Long-term progression and leadership potential.
Do not Delay - APPLY NOW
Internal Sales in Macclesfield employer: JSM Recruitment
Contact Detail:
JSM Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales in Macclesfield
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be confident when discussing your experience and how it aligns with the role. Role-play with a friend or in front of a mirror to nail down your delivery.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t hesitate to apply through our website! We’re always on the lookout for passionate individuals who fit the bill. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Internal Sales in Macclesfield
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for sales and the sash window industry shine through. We want to see that you're excited about the role and ready to take ownership of enquiries!
Tailor Your CV: Make sure your CV highlights relevant experience in sales, especially in home improvement or construction. We love seeing candidates who can connect their background to what we do at StudySmarter.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your skills and experiences effectively without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our growing team.
How to prepare for a job interview at JSM Recruitment
✨Know Your Product Inside Out
Before the interview, make sure you understand the sash window repair and restoration sector. Familiarise yourself with common terms, processes, and the types of enquiries you might handle. This will help you speak confidently about how you can contribute to the team.
✨Practice Your Pitch
Since this role involves a lot of phone communication, practice your sales pitch. Role-play with a friend or family member to get comfortable with handling different types of enquiries. Focus on being clear, concise, and persuasive in your responses.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and prioritise effectively. Bring examples from your past experiences where you successfully handled inbound calls, booked appointments, or coordinated sales activities. This will demonstrate your ability to thrive in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their sales processes, how they measure success, or what challenges they face in the market. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
