At a Glance
- Tasks: Manage orders, liaise with suppliers, and ensure timely deliveries for high street accounts.
- Company: Join a growing team in an exciting import merchandising company.
- Benefits: Career growth opportunities and a dynamic work environment.
- Other info: Proactive individuals who thrive on responsibility will excel here.
- Why this job: Be part of a team that values innovation and customer satisfaction.
- Qualifications: 3 years of merchandising experience and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
My client is looking to recruit an Import Merchandiser for their growing team as they continue to expand their market share.
It is a really exciting time to be joining the business with plenty of career opportunities within the business once you have proven yourself.
Responsibilities
- Processing orders with suppliers and following the order from start to finish.
- Creating Customer administration forms for new item creation set up.
- Creating customer orders and ensuring dates match throughout.
- New item creation on the internal system with full specification in fine detail.
- Raising and running purchase orders to suppliers to ensure goods ship correctly, on time and in full.
- Working with a team of buyers, design/packaging and QC for running orders and development to ensure smooth order process.
- In-depth critical path management with both supplier and customer.
- Liaising with suppliers regarding artwork, samples, shipment images and invoices.
- Confirming artwork and packaging with customers when relevant.
- Working closely with the buying and sales teams regarding samples and delivery dates to ensure on time and in full deliveries.
- Chasing up concept and sample approvals for products before goods can be produced.
- Arranging sample requirements such as red seal, gold seals and photography samples.
- Sending samples to the customer via courier service and chasing or approvals.
- Checking packaging specifications and working through customer manuals to highlight specific requirements on made to order products.
- Managing multiple high street customer accounts, monitoring shipment timelines and effectively communicating across the business including customer accounts, logistics and sales teams, to manage any changes, potential issues or delays.
All orders are date critical, therefore being organised is essential.
- Planning of container fills for customer orders when requested.
- Problem solving for any issues that arise internally for a solution before approaching the customer.
- Working with customers to provide exceptional service through effective and efficient communication at all times to meet expectations.
- General administration and ad hoc duties requested by the buyers/director.
- Willingness to assist colleagues in other departments during peak times.
Requirements & What They Are Looking For
- 3 years’ experience within merchandising – preferably with a variety of roles & responsibilities.
- Excellent communication skills – confident speaking to internal and external customers and suppliers.
- Ability to establish, develop and maintain supplier and customer relationships with professionalism.
- Good knowledge of Excel (essential) and Microsoft NAV preferable but not essential, as the successful candidate will receive full training of our computer systems.
- Organisation and prioritisation skills, with an exceptional eye for detail and ability to manage workloads efficiently.
- Highly motivated, proactive and eager to learn new products/customers.
- Proactive and solution driven individual who uses initiative and thrives on having responsibility and ownership.
- MUST have experience of dealing with retailers.
Only relevant candidates will be contacted.
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Import Merchandiser in Failsworth employer: JSM Recruitment
JSM Recruitment is an excellent employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the import merchandising sector. With a strong emphasis on professional development and growth opportunities, employees are encouraged to take ownership of their roles while enjoying the benefits of working in a supportive team environment in the United Kingdom.
StudySmarter Expert Advice🤫
We think this is how you could land Import Merchandiser in Failsworth
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like JSM Recruitment, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like JSM Recruitment!
We think you need these skills to ace Import Merchandiser in Failsworth
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at JSM Recruitment, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at JSM Recruitment and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show JSM Recruitment that you’re ready to jump in and contribute right away!
How to prepare for a job interview at JSM Recruitment
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
