Streetworks Permit Coordinator in Potters Bar

ABOUT JSM
At JSM Group, we are a leading specialist infrastructure engineering company. We design and install the complex power networks, digital infrastructure and specialist systems a future-focused worldwide marketplace needs — from high-power grid connections to critical utilities, data centres to renewable energy.

ABOUT THE TEAM
You'll join our Streetworks & Permitting team, based at our head office in Potters Bar, supporting turnkey engineering design, installation and advisory work across Power and Digital Infrastructure. The team exists to keep essential works planned, permitted and delivered on time, working hand-in-hand with utilities, local authorities and clients on everything from unplanned faults to planned connections. You'll work closely with local authorities, client representatives and JSM's operational teams, coordinating permits and works across multiple live projects. It's a fast-paced, detail-driven role — you'll be moving between permit systems, phone calls with councils and clients, and accurate recordkeeping day to day.

ABOUT THE ROLE
This role exists to keep the business unit compliant with NRSWA, the Traffic Management Act 2004 and associated Permit Scheme regulations — taking ownership of streetworks permitting and the coordination of works, while maintaining accurate records of costs at every stage of the permit process. Day to day, you will:

• Open, close and coordinate Streetworks permits in line with DfT Street Manager
• Liaise with local authorities, client representatives and JSM ops to coordinate works
• Arrange and coordinate parking suspensions, bus stop suspensions, road closures, ban turns, lane rental and similar
• Coordinate, administer and issue Section 50 licences, and report and administer Section 81 notices and defects
• Analyse, mitigate and respond to Fixed Penalty Notices (FPNs), Section 74 charges and defects

This is an office-based role at our Potters Bar head office, with regular liaison with local authorities and site teams as part of the day-to-day coordination of works.

ABOUT YOU
You'll do well here if you recognise yourself in this:

• You're hungry to grow and you take personal responsibility for your work and your development.
• You're comfortable with complexity and you'd rather solve a hard technical problem than avoid it.
• You work well across disciplines — you know good delivery depends on civil, power and digital teams pulling in the same direction.
• You use sound judgment under pressure and you're straight with people about risk and programme.
• You're confident and assertive when liaising with project managers, local authorities and clients, and you're a genuine team player who supports colleagues whenever needed.

EXPERIENCE
Essential:

• Broad experience in utility and/or highway Streetworks permitting and coordination
• Strong relationship-building with clients, local authorities, third parties and operational staff, both internal and external
• Experience working proactively and accurately to strict deadlines and under pressure
• Experience/good knowledge and use of DfT Street Manager

Desirable:

• Experience with Symology Aurora
• Experience with OneNetwork/Causeway

REQUIREMENTS & QUALIFICATIONS
Essential:

• Comprehensive knowledge of NRSWA, TMA and associated Permit Schemes
• PC literate, with a sound knowledge of MS Office and Streetworks permitting
• Excellent organisational and time-management skills

Desirable:

• Street Works accreditation
• Traffic Management knowledge – Chapter 8/Red Book

If you meet most but not all of the above, we'd still like to hear from you. We'll look at what you've delivered and what you're capable of, not just the list.

ENGINEERED TO BELONG
At JSM Group, we're not just shaping the future of utilities, we're raising the bar for what a great place to work looks like. Our values aren't words on a wall. They drive every decision we make and every project we take on, pushing us to go further, do better, and leave a real mark on the industry. We want people who are hungry to grow, ready to take on complex challenges, and excited to work alongside clients and partners who are changing the landscape of the utility sector across the UK, Europe and beyond. In return, we give you the room to develop fast, the work to stretch you, and the platform to build a career that actually means something.

WHAT WE OFFER
In addition to an industry competitive salary, we offer:

• Performance-linked bonus, where applicable
• Pension — up to 4% employer matched
• 28 days annual leave plus bank holidays
• Health cash plan (BUPA) — cashback on dental, optical and physiotherapy
• Healthcare plan (Benenden Health) — faster medical advice, private diagnostics and treatment alongside the NHS
• Employee assistance programme
• Electric car scheme — lease a fully maintained EV through salary sacrifice
• Funded training and development through our Training Centre and Competency Cloud, professional membership and a clear route to chartership or higher authorisation

DIVERSITY, INCLUSION & EQUAL OPPORTUNITIES
JSM Group is an equal opportunities employer. We're building teams that reflect the communities and clients we work for, and we believe better engineering comes from bringing different experience into the same room. We're committed to making our recruitment process accessible. If you need an adjustment at any stage — to the application, the interview format or the assessment — tell us and we'll sort it. Every application is assessed on skills, experience and potential.