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- Tasks: Serve customers, manage deliveries, and support the trade counter team.
- Company: Established electrical wholesaler with a friendly team culture.
- Benefits: Up to £30k salary, overtime pay, and career growth opportunities.
- Why this job: Join a dynamic team and gain hands-on experience in a thriving industry.
- Qualifications: Full UK driving licence preferred and strong customer service skills.
- Other info: Stable full-time role with optional overtime and a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
Location: There are currently two vacancies available, located in NE3 2EF and NE11 0JF.
Salary: Up to 30k (DOE) + Overtime
Hours: 42.5 hours per week
Working Hours: 7:30am – 5:00pm
Overtime: Optional, paid at time and a half
The Role: We are recruiting on behalf of a well-established electrical wholesaler for a reliable and motivated Branch Assistant to join their busy trade counter team. This is a hands-on role suited to someone who enjoys a mix of customer service, warehouse duties, and driving.
Key Responsibilities
- Serving customers on the trade counter
- Trade counter sales and customer support
- Taking in and checking deliveries
- Manual handling and general warehouse duties
- Using computer systems for orders and stock
- Occasional local deliveries as required
Requirements
- Full UK Driving Licence (preferred)
- Comfortable using computers and basic systems
- Ability to carry out manual handling tasks
- Strong customer service skills
- Previous experience in a trade counter or electrical wholesaler environment is desirable
What’s on Offer
- Stable, full-time position
- Optional overtime paid at 1.5x
- Friendly team environment
- Opportunity to grow within a respected electrical wholesaler
Branch Assistant in Newcastle upon Tyne employer: JS3 Recruitment Ltd
Contact Detail:
JS3 Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant in Newcastle upon Tyne
✨Tip Number 1
Get to know the company before your interview. Research their values, products, and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role involves serving customers on the trade counter, think of scenarios where you can demonstrate your ability to handle queries and provide excellent support.
✨Tip Number 3
Don’t forget to highlight your manual handling experience. If you've done similar tasks before, share those stories during your chat. It shows you're ready for the hands-on nature of the job!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Branch Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Branch Assistant role. Highlight any customer service or warehouse experience you have, as well as your ability to use computer systems.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the team. Mention your enthusiasm for the role and how your previous experiences align with the responsibilities listed in the job description.
Show Off Your Customer Service Skills: Since this role involves serving customers on the trade counter, make sure to emphasise your strong customer service skills in your application. Share examples of how you've gone above and beyond for customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our friendly team!
How to prepare for a job interview at JS3 Recruitment Ltd
✨Know the Company
Before your interview, take some time to research the electrical wholesaler. Understand their products, services, and what sets them apart in the industry. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves serving customers on the trade counter, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your ability to excel in a hands-on environment.
✨Demonstrate Your Technical Know-How
Familiarise yourself with basic computer systems and any relevant software used in trade counter sales. If you have experience in an electrical wholesaler environment, be ready to share how you've used these systems effectively in the past.
✨Prepare for Practical Questions
Expect questions about manual handling and warehouse duties. Be ready to discuss how you approach these tasks safely and efficiently. You might even want to think about how you'd handle a delivery scenario or check incoming stock, as practical examples can really impress.
