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For Companies At a Glance
- Tasks: Oversee high-quality building services and manage diverse properties in Central London.
- Company: Dynamic property management firm with a focus on excellence.
- Benefits: Competitive salary, career growth, and a collaborative work environment.
- Why this job: Make a real impact in facilities management while working with a talented team.
- Qualifications: Strong FM experience and excellent communication skills required.
- Other info: Opportunity for professional development and travel.
Our client is seeking an experienced Facilities Manager / Portfolio Manager to oversee the delivery of high-quality building and estate services across a diverse portfolio of mixed-use properties. This role ensures that all landlord obligations and lease-related service requirements are met, while maintaining exceptional operational standards.
You will take responsibility for the full spectrum of facilities management services—working independently day to day, while collaborating closely with the wider Property and Asset Management team. The position reports directly to the Head of Asset and Property Management.
Key Responsibilities
- Manage day-to-day operations across allocated properties.
- Conduct regular site and void inspections to meet statutory and insurance requirements.
- Maintain property standards, safety, and presentation.
- Act as the main facilities contact for tenants and resolve issues promptly.
Contractor & Service Management
- Manage contractor performance and ensure adherence to SLAs.
- Oversee hard and soft FM services (M&E, cleaning, security).
- Support tendering and procurement of service contracts.
- Maintain accurate contract records and service information.
Budgeting & Service Charges
- Assist with preparation of annual service charge budgets.
- Monitor operational spend and provide accurate reporting.
- Recommend maintenance and project works for future budgets.
- Review invoices, raise POs, and ensure correct cost allocation.
Compliance, QHSE & Insurance
- Ensure full statutory compliance across the portfolio.
- Coordinate statutory inspections, PPM, and reactive works.
- Close out H&S and insurance report actions.
- Review contractor RAMS where required.
Collaboration & Operational Support
- Hold monthly reviews with Asset Managers on site performance.
- Provide reports and updates to the wider business.
- Support capex projects, refurbishments, dilapidations, and commercialisation.
- Assist with acquisitions, disposals, and due diligence.
- Review tenant fit-out and alteration proposals.
- Liaise with insurers and loss adjusters on claims.
Person Specification
- Strong FM experience across multi-site mixed-use environments.
- Excellent communication and stakeholder management skills.
- Proactive, detail-focused, and committed to H&S excellence.
- Skilled in contractor management and service charge processes.
- Proficient with Microsoft Office and reporting tools.
Qualifications
- IOSH, NEBOSH, IWFM or similar (or willingness to obtain).
- Valid driving licence and willingness to travel.
- Strong knowledge of statutory building compliance and H&S legislation.
Facilities Manager / Portfolio Manager in London employer: JS3 Recruitment Ltd
Contact Detail:
JS3 Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager / Portfolio Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your past projects and achievements in facilities management. This will help you stand out during interviews and give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on how your experience aligns with the responsibilities listed in the job description, especially around contractor management and compliance.
✨Tip Number 4
Apply through our website! We’ve got a range of opportunities that might be just right for you. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers.
We think you need these skills to ace Facilities Manager / Portfolio Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities Manager role. Highlight your experience in managing mixed-use properties and any relevant qualifications like IOSH or NEBOSH. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about facilities management and how you can contribute to our team. Keep it concise but engaging, and don’t forget to mention your strong communication skills.
Showcase Your Achievements: When detailing your experience, focus on specific achievements rather than just duties. Did you improve operational standards or save costs? We love numbers and results, so make sure to include them!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining StudySmarter!
How to prepare for a job interview at JS3 Recruitment Ltd
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly research the properties in the portfolio. Understand their unique features, challenges, and any recent developments. This will show your potential employer that you're genuinely interested and prepared to manage their diverse range of properties.
✨Demonstrate Your FM Expertise
Be ready to discuss your previous experience in facilities management, especially in multi-site mixed-use environments. Prepare specific examples of how you've successfully managed operations, contractor performance, and compliance issues. This will help you stand out as a knowledgeable candidate.
✨Showcase Your Communication Skills
Since this role involves a lot of stakeholder management, practice articulating your thoughts clearly and confidently. Think of scenarios where you've effectively communicated with tenants, contractors, or team members, and be ready to share these during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life situations. For instance, how would you handle a sudden maintenance issue or a tenant complaint? Practising your responses to these types of questions can help you demonstrate your proactive approach and detail-focused mindset.
