At a Glance
- Tasks: Be the friendly face of our office, managing reception and facilities with flair.
- Company: Join a growing team in a professional services environment in Clacton on Sea.
- Benefits: Enjoy 22 days annual leave, pension scheme, and health cash plan.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a real impact by enhancing client experiences and improving office operations.
- Qualifications: Previous receptionist experience and strong interpersonal skills are essential.
The predicted salary is between 20000 - 22000 £ per year.
Receptionist
My client is seeking an experienced professional and organised Receptionist to join a growing Team based in Clacton on Sea, the role combines excellent client service with reception, administrative and facilities coordination responsibilities.
The successful Receptionist will contribute to the efficient operation of the Clacton office, including coordinate the facilities services , ensuring the office is maintained to a high standard.
You will take ownership of the day-to-day operational issues, identifying opportunities to improve processes .
- Reception Responsibilities
- Meet and greet clients, visitors, and guests in confident and professional manner
- Act as first point of contact for all visitors to the office
- Answer , screen and direct telephone calls appropriately
- Manage the reception inbox and respond to queries
- Manage meeting room bookings and ensure they are set up for appointments
- Maintaining the reception area, waiting room and meeting rooms
- Manage incoming and outgoing post
- Take credit card payments from clients
- Manage petty cash
- Facilities Reasonability’s
- Coordinate facilities services
- Arrange and oversee the maintenance of office equipment, building systems, alarms, and security equipment , liaising with contractors
- Monitor office facilities , external areas, waste, and recycling arrangements
- Manage office, stationery, and kitchen supplies , including purchasing and maintaining appropriate stock levels
- Attend site when contractors are carrying out works and maintain up-to date supplier and contract records
- Coordinate travel arrangements
Experience required
- Previous Receptionist experience , within a legal or professional services environment
- Strong interpersonal skills, with the ability to communicate effectively and build relationships with colleagues, clients, and suppliers
- Reliable , professional, and calm under pressure with the ability to meet deadlines
- Previous facilities coordination experience desirable
- Experience liaising with contractors and external suppliers desirable
- Company Benefits
- 22 days annual leave , plus Bank Holidays with an additional 3 day’s Annual leave for Christmas closure
- Workplace Pension scheme
- Sick Pay
- Death in service and group income protection
- Health cash plan and employee assistance programme
Apply Now.
Contact Julie Sheridan at JS Legal Recruitment Ltd, quoting reference JSL2361 OR email now your cv or call for a confidential discussion.
For more information on other vacancies JS Legal recruitment Ltd are handling please visit our website.
All successful applications will be responded to within 7 working days. If you have not been contacted within this timescale your application has been unsuccessful on this occasion
Receptionist in Clacton-on-Sea employer: JS Legal Recruitment Ltd
Join a long-established law firm in Chelmsford, renowned for its excellent reputation throughout Essex, where you will thrive in a supportive and friendly working environment. With a focus on employee growth, the firm offers 25 days of annual leave, a day off for your birthday, and additional time off during the Christmas period, ensuring a healthy work-life balance. This is an exceptional opportunity for a newly qualified Residential Property Solicitor to develop their career while providing outstanding client care in a busy and expanding property department.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Clacton-on-Sea
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at JS Legal Recruitment Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like JS Legal Recruitment Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in Clacton-on-Sea
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to JS Legal Recruitment Ltd:Your cover letter is your chance to shine! Tell us why you want to work at JS Legal Recruitment Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at JS Legal Recruitment Ltd!
How to prepare for a job interview at JS Legal Recruitment Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
