We are looking for a motivated and enthusiastic FTG Supervisor to support the running of our busy Subway and Kitchen Store at JRS Services, Goole (formally Glews Services Station). Reporting to the Site Manager, this is a great opportunity to learn, develop and make a positive impact in a fast-paced service station and truck stop environment. What You'll Be Doing ? Support the management, motivation and development of the team ? Take personal responsibility for your duties and your team's performance ? Instil exceptional customer service standards ? Maintain strong operating and merchandising standards ? Ensure adherence to Health & Safety, Food Hygiene and Age-Restricted Sales requirements ? Grow sales and manage KPIs effectively to help achieve targets ? Control stock management and order dry stock ? Complete security checks and cashing up of daily takings ? Assist with rotas, merchandising and day-to-day store duties What We're Looking For ? Retail and/or management experience preferred ? Experience of leading or supervising a team preferred ? A positive attitude and excellent communication skills ? Hard working, hands-on and willing to get stuck in ? A strong customer service record ? An understanding of Health & Safety and due diligence ? Someone who builds trust and confidence with customers and colleagues WORKING PATTERN 5 days per week across 7 days, working a minimum of 40 hours per week.
Who are Jos Richardson? Jos Richardson & Son Group Ltd run forecourt and convenience stores across Yorkshire and have been operating for over 130 years. It's a great time to join us as our company continues to grow and flourish with further investment in our estate, including the recent expansion of our Truck Stop here at our flagship Goole site - with the addition of EV charging, alongside the the introduction of Starbucks and KFC.
Our business continues to grow and innovate, yet our family-oriented principles remain at the heart of what we do and how we work ! This is a rare and exciting opportunity to join our family business and become part of who we are and what we do at management level. Our Company Values form our culture. They underpin everything we do and will help us deliver our Vision and Mission Statement. Customers - Our customers are the most important part of our business.
We strive to understand their needs, wants and concerns so as to deliver an excellent customer experience when they want it. We enjoy the sense of achievement in taking care of our customers and therefore repeat the process day in day out.
Control - We recognise that we are in control of everything we do and that this has a direct impact on our customers; therefore we all take personal responsibility and ownership to deliver what they want, when they want it. Confidence - We inspire confidence by building relationships with customers, colleagues and the community based on integrity and honesty. Challenge -We will strive to do every part of our job better than the day before in order to continually improve.
We enjoy this challenge and actively seek it. Commitment - The Company is committed to providing you with excellent training, strong teams and a supportive management style, thereby enabling you to be more effective in your job role and enjoy your place of work. In return we will get your commitment in helping us to achieve our Vision and Mission, whilst at the same time adhering to our Company Values.
