At a Glance
- Tasks: Manage key customer accounts and build long-term relationships in a dynamic engineering environment.
- Company: Join a leading precision engineering manufacturer with a focus on growth and innovation.
- Benefits: Enjoy a competitive salary, pension, free parking, and opportunities for career progression.
- Other info: Be part of a stable and modern company with a collaborative culture.
- Why this job: Make a real impact by driving customer satisfaction and business growth.
- Qualifications: Experience in account management within manufacturing and strong communication skills are essential.
JRS Associates Ltd has partnered with a leading precision engineering manufacturer to recruit an experienced Senior Account Manager.
This is an excellent opportunity to join a growing engineering business where you'll take ownership of strategic customer accounts, working closely with engineering, production, planning and quality teams to deliver exceptional customer service while developing long-term commercial partnerships.
The role is described in the uploaded job description.
- The Successful Senior Account Manager – Package
- Permanent position
- Days role
- Company pension
- Free on-site parking
- Long-term career progression
- Stable and growing engineering business
- Modern manufacturing environment
- The Successful Senior Account Manager – Role
- Manage a portfolio of key strategic customer accounts
- Build and maintain long-term relationships with customers at all levels
- Act as the primary commercial contact for assigned accounts
- Lead regular customer review meetings covering quality, delivery and future opportunities
- Liaise closely with engineering, production, planning and quality teams
- Monitor customer orders and production programmes to ensure delivery commitments are achieved
- Manage customer communications relating to order status and production schedules
- Support contract reviews and ensure customer requirements are communicated internally
- Identify opportunities to grow existing customer accounts
- Produce account performance reports, forecasts and commercial updates
- Support customer visits, audits and business reviews
- Drive continuous improvement in customer service and account management processes
- The Successful Senior Account Manager – Requirements
- Previous experience as an Account Manager, Senior Account Manager, Customer Account Manager or Key Account Manager
- Proven experience managing strategic customer accounts within a manufacturing environment
- Experience working closely with engineering, production and quality teams
- Good understanding of quotations, order progression, contract reviews and delivery coordination
- Strong commercial awareness and customer relationship management skills
- Experience using ERP, CRM and Microsoft Excel
- Excellent communication and stakeholder management skills
- Ability to build long-term customer relationships and identify business growth opportunities
- Highly organised with strong problem-solving skills
If you're an experienced Senior Account Manager looking to join a successful precision engineering business where you can make a genuine impact with key customers, we'd love to hear from you
Senior Account Manager in Willenhall employer: JRS Associates LTD
Join a thriving precision engineering company located at the foot of Snowdonia National Park, where you can enjoy a remarkable work-life balance with a genuine four-day working week. With competitive pay, substantial annual bonuses, and a supportive team environment, this role offers not just a job but a chance to enhance your quality of life in one of the UK's most stunning locations. Embrace long-term career stability and growth opportunities while living in a place that encourages outdoor activities and a lower cost of living.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager in Willenhall
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like JRS Associates LTD, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Senior Account Manager in Willenhall
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to JRS Associates LTD specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at JRS Associates LTD
✨Know Your Manufacturing Processes
Before you walk into the interview with JRS Associates LTD, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like JRS Associates LTD value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
