At a Glance
- Tasks: Lead a dynamic team, manage daily operations, and ensure exceptional guest experiences.
- Company: Join NFH Restaurants, a rapidly growing franchisee passionate about food and hospitality.
- Benefits: Enjoy 28 days paid holiday, pension scheme, free meals, and career development opportunities.
- Other info: Fun, motivated team with opportunities for career progression and personal development.
- Why this job: Be part of an exciting growth journey and make a real impact in the restaurant industry.
- Qualifications: Experience in leading teams, preferably in a fast-paced food service environment.
The predicted salary is between 30000 - 40000 £ per year.
Wendy’s is hiring a Supervisor to join their team. Our Company NFH Restaurants is a dynamic multi‑brand franchisee passionate about food and hospitality. We are growing aggressively with a commitment of opening over 25 units in the next 3 years across the UK within the different brands we represent. Our people are the heart of our business. Our amazing teams that deliver food and exceptional service to our guests are passionate about what they do. We celebrate individuality, reward hard work, and encourage ambition in each role.
As a Supervisor of Wendy’s, you will:
- Under the leadership of the Restaurant General Manager and Assistant Manager, manage the daily operations and staff of a Wendy’s restaurant.
- Focus specifically on staffing, training, and scheduling, all of which will help build and retain a 5‑star team.
- Identify talent and empower your team to grow by providing coaching & development.
- Use effective scheduling to ensure your team is in the right place at the right time.
- Be the face of the restaurant to new hires and crew members.
- Support the General Manager in the day‑to‑day management of the business, both Front of House and Back of House.
- Support with local marketing opportunities to drive sales and the presence of your restaurant in your local area.
- Ensure compliance with all Company policies and procedures.
- Help in building a passionate, engaged team that provides a great guest experience and can support future new site openings.
What you bring to the table:
- Experience leading people, preferably in a food service environment.
- 1 year of line operations experience; with demonstrated ability to lead and manage operations in a fast‑paced environment.
- 1 year of management experience.
- Flexibility to work – must be available all‑day parts and days of the week.
Responsibilities Include:
- Manage and supervise Shift Leaders and Team Members.
- Support the Managers to oversee all day‑to‑day restaurant operations to ensure all Company standards are adhered to.
- Support the delivery of all key training with the General Manager and identify training needs and capability gaps within the team.
- Ensure that all audit requirements are adhered to, including Health and Safety, Food Audits, Stock take, EHO and Financial Audits.
- Build and maintain an efficient team of employees, driving the team towards the business objectives.
- Support the manager to control costs without compromising standards and the Wendy’s guest experience, through weekly and daily line checks.
- Work in Back of House helping and training the team during peak times.
- Comply with all legislative and Company Food Hygiene and Health & Safety requirements and help promote a positive safety culture throughout the business.
You’re willing and able to:
- Travel to other locations (restaurants, area office, etc.) as needed.
What's in it for you?
- A chance to join a company with ambitious growth plans with opportunities to develop and progress your career in an exciting industry.
- Participation in the pension scheme.
- 28 days paid holiday.
- An overall fun, motivated, and growing team to work with!
- Access to advanced pay.
- Free meal while you’re working.
- Your growth and development are as important to us as it is to you - we work with you to support your development every step of the way.
Supervisor 29th May in Southampton employer: JRK Restaurants
At NFH Restaurants, we pride ourselves on being a vibrant and rapidly expanding franchisee, dedicated to fostering a supportive and dynamic work environment. As a Supervisor at Wendy’s, you will not only play a crucial role in managing daily operations but also benefit from our commitment to employee growth, competitive perks like 28 days of paid holiday, and a fun, motivated team atmosphere. Join us as we embark on an exciting journey of expansion across the UK, where your contributions will be celebrated and your career aspirations supported.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor 29th May in Southampton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Wendy’s social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their growing family.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience leading teams and managing operations.
✨Tip Number 3
Show off your leadership skills! Be ready to share specific examples of how you've empowered your team in previous roles. Highlighting your ability to coach and develop others will make you stand out as a candidate who can build that 5-star team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor 29th May in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Supervisor role at Wendy’s. Highlight any leadership experience you have, especially in food service, and don’t forget to mention your ability to manage operations in a fast-paced environment.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about food and hospitality. Share specific examples of how you've led teams and improved guest experiences in previous roles.
Showcase Your Flexibility:Since the role requires flexibility in working hours, make sure to mention your availability in your application. We want to know that you can adapt to the needs of the restaurant and support the team whenever necessary.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our amazing team!
How to prepare for a job interview at JRK Restaurants
✨Know the Company Inside Out
Before your interview, take some time to research Wendy’s and NFH Restaurants. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be managing a team, so be prepared to discuss your previous leadership experiences. Think of specific examples where you successfully led a team or resolved conflicts. Highlight how you can empower others and drive performance.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like staffing challenges or customer complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your problem-solving skills and ability to think on your feet.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team culture, training opportunities, or future growth plans for the restaurant. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
