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- Tasks: Manage product orders and ensure top-notch service for customers.
- Company: Join a dynamic team in the beauty industry based in London.
- Benefits: Enjoy a collaborative work environment with opportunities for growth.
- Why this job: Be part of a vibrant culture while making a real impact in operations.
- Qualifications: Experience in the beauty sector and knowledge of MS Office and relevant software required.
- Other info: Ideal for those who thrive in fast-paced, team-oriented settings.
The predicted salary is between 36000 - 60000 £ per year.
Our client is looking for an experienced and dedicated Wholesale Operations Executive to be based in London. To support the requirements of the Operations team, primarily through the efficient processing of product orders and close management of support networks, ensuring both external and internal customers receive the best service and latest information available.
Key responsibilities will be to:
- Collaborate with warehouses for order updates, dispatch details, and project timelines.
- Provide shipping and fulfilment information to customers and account managers.
- Assist Finance with POD requests, credit notes, invoicing, and dispute resolution.
- Handle stock errors efficiently, reporting issues to relevant teams.
- Manage backorders and communicate stock availability to stakeholders.
- Manage customer returns in collaboration with sales, customers, and warehouse.
- Liaise with US and UK warehouses on special deliveries, transit times, and export documents.
- Create reports on operational stats and performance for Operations Management.
- Provide weekly updates on projects, KPIs, and outstanding issues.
- Work collaboratively with Sales teams on key account data overviews.
- Be the first point of contact for all operational matters.
- Support and participate in IT and warehouse projects.
Our ideal candidate has worked within the beauty industry, has intermediate knowledge of MS Office (Excel), and knowledge of SAP, SAGE 200 (or relevant software). You will need to be familiar with EDI processes and have numerical and literacy skills. You should have excellent verbal and written communication skills, attention to detail, and time management. You should be a charismatic relationship builder who will be engaged within the business and have a flexible approach to work.
Wholesale Operations Executive employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Operations Executive
✨Tip Number 1
Familiarise yourself with the beauty industry and its specific operational challenges. Understanding the nuances of this sector will help you demonstrate your expertise during interviews and discussions.
✨Tip Number 2
Brush up on your knowledge of MS Office, especially Excel, as well as SAP and SAGE 200. Being able to showcase your proficiency in these tools can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the wholesale operations field, particularly those who have experience in the beauty industry. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Prepare to discuss your experience with EDI processes and how you've handled stock errors or customer returns in previous roles. Real-life examples will illustrate your problem-solving skills and attention to detail.
We think you need these skills to ace Wholesale Operations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in wholesale operations, particularly within the beauty industry. Emphasise your skills in order processing, customer service, and collaboration with warehouses.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your background aligns with the key responsibilities. Mention your familiarity with MS Office, SAP, and EDI processes, and provide examples of your problem-solving skills.
Highlight Key Skills: In your application, specifically mention your verbal and written communication skills, attention to detail, and time management abilities. These are crucial for the Wholesale Operations Executive role.
Show Enthusiasm for the Role: Convey your passion for the beauty industry and your eagerness to contribute to the operations team. A positive attitude can make a significant difference in your application.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Industry Knowledge
Make sure to highlight your experience in the beauty industry during the interview. Discuss specific examples of how you've successfully managed operations or resolved issues in a similar environment, as this will demonstrate your understanding of the sector.
✨Demonstrate Your Technical Skills
Be prepared to discuss your proficiency with MS Office, particularly Excel, and any experience you have with SAP or SAGE 200. You might be asked to solve a problem or analyse data on the spot, so brush up on these skills beforehand.
✨Emphasise Communication Skills
Since the role involves liaising with various teams and stakeholders, it's crucial to showcase your verbal and written communication skills. Prepare examples of how you've effectively communicated complex information to different audiences in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding stock errors or customer returns. Think of scenarios where you've had to manage such issues and be ready to explain your thought process and the outcomes.
