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For Companies At a Glance
- Tasks: Engage with customers, provide technical support, and enhance Tencent's media solutions.
- Company: Join Tencent, a global tech leader transforming lives through innovative products and services.
- Benefits: Enjoy a dynamic work environment, opportunities for growth, and a chance to impact industries worldwide.
- Why this job: Be part of a cutting-edge team shaping the future of audio and video technology.
- Qualifications: 3+ years in IT/cloud computing; fluent in Chinese and English; audio/video knowledge preferred.
- Other info: Diversity is celebrated here; we value every voice in our innovative journey.
The predicted salary is between 48000 - 72000 £ per year.
About the Company
Tencent is a leading global technology company focused on connecting people and developing innovative products and services that improve the quality of life of people around the world. Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004, Tencent offers a variety of products and services, including leading communication and social platforms (Weixin/WeChat), high-quality entertainment (from video games, music, TV and film, sport and literature), FinTech (WeChat Pay and QQ Wallet) and industry-leading cloud products and services. Cloud & Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.
Position Overview
With over 20 years of research and experience in audio and video technology, Tencent Cloud launched Tencent Cloud Media Services, a new international audio and video brand, in 2022. It provides a one-stop media solution including instant messaging, video on demand, live streaming, and global acceleration. Through comprehensive audio and video SDKs and PaaS services, Tencent Cloud offers low-cost, efficient, and innovative solutions for the businesses of global customers.
Responsibilities:
- Work closely with the sales team as the point of contact for customers in the field of audio and video.
- Provide technical support for pre-sales technical consultation and PoC verification services, maintain customer relationships, and assist the business team in achieving their goals.
- Support the architecture team in analyzing customers' media business technology architecture and identifying their needs and values in audio and video scenarios.
- Provide industry solutions and case studies for international markets, such as OTT, social media, gaming, education, and business.
- Understand industry solutions and combine customers' business and technical requirements with the features of Tencent's audio and video products.
- Help customers achieve their goal and values.
- Effectively communicate the customer requirements and industry requirements to the product development team.
- Actively participate in public online and offline product/industry presentations to share Tencent's media product capabilities, industry experience, and insights.
- Enhance the influence of Tencent's Cloud Media Services, strengthen and establish Tencent's industry customer network in the field of media services.
- Actively collaborate with the channel and marketing teams to support Tencent Cloud's regional ecosystem partners, including channel empowerment training, workshops, etc.
Requirements:
- At least three years of work experience with a bachelor's degree or above in computer/IT/cloud computing related area.
- Excellent Chinese and English skills with fluency in communication, public speaking, and solution documents writing.
- Familiarity with the audio and video field, such as RTC products, live streaming, video on demand, encoding/decoding, and network transmission.
- Strong customer-oriented work skills and a good sense of customer service, with the ability to communicate with technical decision-makers.
- Experience in related industries or working with public clouds is a plus.
- Excellent cross-cultural communication skills are preferred.
Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Tencent Cloud Senior Solution Architect (Video & Audio) employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tencent Cloud Senior Solution Architect (Video & Audio)
✨Tip Number 1
Familiarise yourself with Tencent's audio and video products. Understanding their features and how they integrate into various industries will help you articulate your value during interviews.
✨Tip Number 2
Network with professionals in the audio and video technology field. Attend industry events or webinars to connect with potential colleagues and gain insights into current trends and challenges.
✨Tip Number 3
Prepare to discuss case studies or examples of how you've successfully supported customers in similar roles. Highlight your problem-solving skills and customer-oriented approach to demonstrate your fit for the position.
✨Tip Number 4
Brush up on your public speaking skills. Since the role involves presenting to clients and stakeholders, being able to communicate effectively and confidently will set you apart from other candidates.
We think you need these skills to ace Tencent Cloud Senior Solution Architect (Video & Audio)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Tencent Cloud Senior Solution Architect position. Understand the responsibilities and requirements, especially the technical skills related to audio and video technology.
Tailor Your CV: Customise your CV to highlight relevant experience in audio and video technology, cloud computing, and customer service. Use specific examples that demonstrate your expertise and how it aligns with the role at Tencent.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for Tencent's mission and products. Mention any relevant industry experience and how you can contribute to their goals in the media services sector.
Showcase Communication Skills: Since excellent communication skills are crucial for this role, ensure your application reflects your proficiency in both English and Chinese. Highlight experiences where you've successfully communicated complex technical concepts to non-technical stakeholders.
How to prepare for a job interview at JR United Kingdom
✨Know Your Tech Inside Out
Make sure you have a solid understanding of audio and video technologies, especially RTC products, live streaming, and encoding/decoding. Be prepared to discuss how these technologies can be applied in real-world scenarios.
✨Showcase Your Customer Skills
Since the role involves working closely with customers, highlight your experience in customer service and relationship management. Prepare examples of how you've successfully communicated technical solutions to non-technical stakeholders.
✨Prepare for Cross-Cultural Communication
Given the international nature of Tencent Cloud, brush up on your cross-cultural communication skills. Be ready to discuss how you’ve navigated diverse work environments and adapted your communication style accordingly.
✨Engage with Industry Trends
Stay updated on the latest trends in the media services industry. Be prepared to discuss how these trends could impact Tencent Cloud's offerings and how you can contribute to innovative solutions.
