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- Tasks: Install and configure telecom systems while providing top-notch customer support.
- Company: Join a fast-growing managed service provider in the telecoms and IT sector.
- Benefits: Enjoy 22 days holiday, birthday off, staff discounts, and paid volunteering time.
- Why this job: Be part of a collaborative team that values innovation and customer focus.
- Qualifications: 3+ years in UC or installation roles; experience with VoIP and networking basics required.
- Other info: Full UK driving licence needed; opportunity for personal development and learning.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a skilled Communications Engineer to join a fast-growing managed service provider delivering cutting-edge telecoms and IT solutions to businesses across the UK. In this varied and customer-facing role, you’ll install and configure cloud-hosted VoIP systems (Gamma Horizon, 8x8 Work), Microsoft Teams Room setups (Yealink), and Contact Centre platforms. You'll also conduct site surveys, deliver end-user training, and ensure every install is smooth, professional, and well-documented.
What we’re looking for:
- 3+ years in UC or installation engineering roles
- Experience with Gamma Horizon and/or 8x8 VoIP Teams Room setups (Yealink hardware preferred)
- Understanding of contact centre features (IVRs, dashboards, agent tools)
- Confident with networking basics (VLANs, PoE, QoS)
- Comfortable working with tools to mount AV/telephony equipment
- A strong communicator with great problem-solving skills
- Full UK driving licence required
What you’ll get:
- 22 days’ holiday + your birthday off (rising to 25 days in year 2)
- Staff discounts, paid volunteering time, and wellbeing support
- Clear personal development plan and learning opportunities
You’ll be joining a collaborative and people-first team that values innovation, customer focus, and doing things properly — without jargon. If you’re technically sharp, thrive on variety, and enjoy working directly with customers, we’d love to hear from you!
Telecommunications Engineer employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecommunications Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Gamma Horizon and 8x8 VoIP systems. Having hands-on experience or even a solid understanding of these platforms will give you an edge during interviews.
✨Tip Number 2
Brush up on your networking basics, especially VLANs, PoE, and QoS. Being able to discuss these concepts confidently will demonstrate your technical proficiency and show that you're ready for the challenges of the role.
✨Tip Number 3
Prepare to showcase your problem-solving skills through real-life examples. Think of situations where you've successfully resolved technical issues or improved processes, as this will highlight your ability to handle customer-facing challenges.
✨Tip Number 4
Since this role involves direct customer interaction, practice your communication skills. Be ready to explain complex technical concepts in simple terms, as this will be crucial when delivering end-user training and ensuring smooth installations.
We think you need these skills to ace Telecommunications Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Unified Communications and installation engineering. Emphasise your familiarity with Gamma Horizon, 8x8 VoIP, and Microsoft Teams Room setups, as well as any specific projects you've worked on.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for telecommunications and your problem-solving skills. Mention your experience with customer-facing roles and how you ensure smooth installations and training for end-users.
Highlight Technical Skills: In your application, clearly outline your technical skills related to networking basics, AV/telephony equipment, and contact centre features. Use specific examples to demonstrate your expertise and confidence in these areas.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Technical Skills
Make sure to highlight your experience with cloud-hosted VoIP systems, especially Gamma Horizon and 8x8. Be prepared to discuss specific projects where you installed or configured these systems, as this will demonstrate your hands-on expertise.
✨Demonstrate Problem-Solving Abilities
Since the role requires strong problem-solving skills, think of examples from your past work where you successfully resolved technical issues. This could involve troubleshooting network problems or optimising installations for better performance.
✨Prepare for Customer Interaction Scenarios
As this position is customer-facing, be ready to discuss how you handle client interactions. Prepare examples that showcase your communication skills and ability to train end-users effectively on new systems.
✨Understand the Company Culture
Research The Curve Group and their values. They emphasise innovation and a people-first approach, so be ready to explain how your personal values align with theirs and how you can contribute to their collaborative environment.
